Assistant Front Office Manager (Hotel) (260728)

Jobomschrijving

Receptionist

Passionate about hospitality? As Assistant Office Manager, you’ll create unforgettable guest experiences while keeping daily operations running smoothly. If you thrive in a dynamic environment and love making a difference, this is your chance—apply today! As Assistant Office Manager, you are the hotel's face, ensuring a warm welcome for guests. You support daily operations, lead the Front Office team, and oversee check-ins, check-outs, and guest services. Responsibilities include handling inquiries, complaints, messages, and calls, coordinating sales, maintaining a presentable workspace, and driving improvements. You also conduct interviews, assist staff, and manage registration, invoicing, and administration.  Responsibilities - Coordinate and optimize daily operations within the Front Office. - Ensure a hospitable welcome and excellent service throughout the guest's stay. - Lead and coach the team, including interns. - Handle reservations, invoicing, and administrative processes. - Implement and provide brand and service training for employees. What do you bring to the table? You are service-oriented and a strong communicator, allowing you to interact pleasantly with both guests and colleagues. You have solid leadership skills and know how to bring structure to a dynamic work environment. You are solution-oriented, stress-resistant, and capable of setting priorities. Additionally, you possess strong administrative skills and a keen eye for detail. Additionally, experience with large hotel chains such as Marriott or Hilton is a must.  - Business level of English. Dutch is a plus. - 2 -3 years experience in a similar role. - Leadership skills and experience in team coaching. What’s in it for you? - A salary of up to €3,500 gross per month excl. 8% holiday allowance based on a full-time position. - A dynamic, international work environment with career growth opportunities. - Discounts on services and amenities such as restaurants, wellness, and ho

Opleiding

Niveau Mbo-algemeen