Senior Counsel, Commercial Legal

Senior Counsel, Commercial Legal

Join ServiceNow as a Senior Counsel to lead commercial legal strategy and protect the company’s interests in a fast‑paced environment.

Company Description

Founded in 2004 by Fred Luddy, ServiceNow delivers AI‑enhanced cloud technology to 8,100+ customers, including 85% of the Fortune 500. The intelligent cloud platform connects people, systems, and processes to enable smarter, faster ways to work.

What you get to do

• Review and negotiate sales agreements for PaaS and SaaS with enterprise clients.
• Advise senior executives on company policies, legal issues, and risk tolerance.
• Collaborate with finance, sales operations, deal desk, product operations, support, security, and other departments to protect the company’s interests.
• Provide input on templates and policies, ensuring consistency across the organization.
• Occasional travel as required.

Qualifications

• Accomplished IT contracts lawyer with significant in‑house experience at leading IT companies; law firm background with a leading IT practice is a plus.
• Deep understanding of IT contracts, including I/P/SaaS contracts, software licenses, and the contractual implications of AI, cloud/hyperscalers, and industry‑impacting regulations (EBA, DORA, EU Data Act, NIS2).
• Exceptional business judgment and strong influencing skills; confident in building trusted relationships with senior leaders.
• Independent, self‑directed, and able to manage multiple complex matters with minimal oversight in a high‑growth environment.
• Excellent drafting, negotiation, and communication skills; fluent in English; additional language fluency (Dutch, Italian, Spanish, French) is a plus.
• Fully qualified lawyer admitted to practice in an in‑house counsel role (civil law trained or dual‑qualified civil/common law).
• Experience in international/EMEA‑wide settings, preferably including Southern EMEA and Middle East.
• High energy, resilience, and a learning mindset.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.