Head of Communications(Hoofd Communicatie)

Head of Communications (Hoofd Communicatie)

JD.COM Rotterdam, South Holland, Netherlands

Direct message the job poster from JD.COM

Media & External Communications:

Develop and deliver proactive media strategies to build our reputation as a online retail, logistics and technology leader.

Manage the local agency and lead our press office, handling reactive media enquiries with speed and accuracy, engaging with journalists to tell our story and protect our brand and reputation.

Build strong relationships with national, trade, technology and local media and journalists across Germany.

Shape narratives, news releases, social media content, speeches, and thought-leadership content.

Government & Policy Communications:

Support public affairs colleagues by aligning external messaging to politicians, policymakers and regulators.

Develop materials to communicate our positions on policy issues.

Ensure consistent and credible representation with external stakeholders.

Employee Communications:

Ensure the internal communications programme, is connected to the company's strategy, culture, and values.

Create engaging channels and campaigns to support change, leadership visibility, and employee engagement.

Leadership & Crisis Management:

Provide senior counsel on reputational issues, crisis management, and sensitive announcements.

Manage and develop a small, high-performing team.

Collaborate closely with Corporate Affairs, Marketing, HR, and senior business leaders.

What we expect to you:

• Minimum of 10 years' experience in corporate communications.
• Experience working both agency-side and in at least one in-house role.
• Strong track record in media relations, government/policy communications, and employee communications.
• Demonstrated ability to manage issues and crises.
• Exceptional writing, messaging, and storytelling skills.

Seniority level

• Director

Employment type

• Full-time

Job function

• Marketing
• Transportation, Logistics, Supply Chain and Storage

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Rotterdam, South Holland, Netherlands