Head of Community

Who we areWe’re GoSpooky - the ones who get all things social. A global agency made for the social era. We’re growing brands through content, community and commerce. Our mission? Keeping leading brands at the forefront of social. Our goal? Becoming the leading global social agency. We’re not just social-first, we believe social is the foundation. For content that connects, communities that stick and commerce that clicks. That’s the future we’re building. And we’re well on our way: as official partners of TikTok, Instagram and Snapchat, we work with top-tier brands like KLM, JBL, Samsung, Prime Video and HEMA.

We cover the whole social spectrum: from creatives and commerce specialists to game designers and data analysts. If it shapes internet culture, we’re on it. We make the kind of content and campaigns people actually want to share: fast, bold and always relevant.And we’re always looking for fresh energy. People who bring new perspectives, challenge the norm and push us (and our clients) to keep evolving. If you love shaking up social, thinking big and making it happen before the algorithm even blinks, you’ll fit right in.

What do we do?Our three core pillars are Content, Community, Commerce. We create work that hits at the right time, in the right place, and for the right audience. Think TikToks that jump on trends while they’re trending, building a whole new campaign by just actively listening to what the community thinks, and live shopping streams that sell out products before the Q&A even ends.

Driven by bold ambition, endless creativity and authentic people, our teams work as one: thinking ahead, reacting fast, and always keeping things relevant. Whether it’s launching a livestream shopping series, handling all things creator management, or turning a trend into a brand moment, the goal stays the same: making (and keeping) brands part of the conversation.

The roleAs our Head of Community you will shape the vision and lead the growth of our community proposition. You’ll lead our creator management, brand communities, and creator network, taking ownership of initiatives like expanding Speaky into multiple markets, rolling out our affiliate marketing offer, and implementing our Creator OS vision.

You’ll work side by side with the team to design and run creator programs that deliver measurable impact. From sourcing and onboarding creators, to planning content strategies, to building lasting relationships. You’ll hire, mentor, and develop your team, ensuring they have the tools, processes, and support to excel. And you’ll make sure our community approach stays ahead of trends, while being practical, scalable, and results-driven.

What you’ll do

• Lead and scale GoSpooky’s community proposition, from strategy to growth deliver.
• Oversee creator management, brand communities, and creator network teams.
• Launch and expand our creator network (Speaky) across multiple markets.
• Roll out our affiliate marketing proposition with the Social Commerce Lead.
• Implement our Creator OS vision across all tiers of creators.
• Partner with client teams to design and execute E2E creator programs. From sourcing and onboarding to content strategy and relationship management.
• Hire, mentor, and develop team members, fostering a high-performance culture.

What you bring

• 10+ years of industry experience, with at least 5 years in a senior leadership position.
• Proven experience leading creator management across celebrity, macro, micro, and nano tiers.
• Track record of managing high-performing teams and complex, multi-stakeholder projects.
• Deep knowledge of the creator economy, social platforms (TikTok, Instagram), and community trends.
• Strong commercial acumen and strategic thinking.
• Excellent leadership, communication, and relationship-building skills.
• Fluent in English (another EU language like Dutch,German or Spanish is a plus).
• Familiarity with creator workflow tools (CreatorIQ, Traackr).
• Bonus: experience in data streamlining (Looker Studio, PowerBI), custom AI tooling (N8N, Gemini), affiliate marketing, or building custom reward systems for creators.

What’s in it for you?

• A pension plan where you contribute a percentage of your salary
• Unlimited mental health support via OpenUp
• Phone allowance of up to €25/month (depending on your role)
• Commuting allowance
• Healthy communal lunches to keep you fueled
• Remote working possibilities in agreement with your team
• Flexible holiday policy for a proper recharge
• A MacBook for peak productivity
• Gift card and birthday wishes every year
• Fun events to connect, recharge, and bond as a team
• Dutch classes for international team members
• Training opportunities to develop your skills and grow with us

Apply for the jobSo, do you want to join our team? We’d love to hear from you! Please note: a valid EU work permit is required for this role.

GoSpooky is an equal-opportunity employer. Our hiring decisions are based on objective measures and we will not discriminate against any aspect of your identity. We believe that a diverse team is crucial to our collective success and value an inclusive culture where everyone can make their impact and bring their true unique selves to work.