Mid-Senior Experience Designer (UX)

<p>At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.</p><br><br>Bekijk het functieoverzicht hieronder. Als u ervan overtuigd bent dat u over de juiste vaardigheden en ervaring beschikt, solliciteer dan vandaag nog.<br><p><strong>Design experiences that move people — and businesses.</strong></p><p>At <strong>Kyndryl Vital</strong>, we help organizations transform through human-centered design, creativity, and experimentation.</p><p>Our studios bring together designers, technologists, and strategists who co-create new ways of working and new customer experiences — from idea to prototype to implementation.</p><p>Were now building our <strong>BeNeLux Kyndryl Vital Studio</strong>, and were looking for an <strong>Experience Designer (UX)</strong> whos ready to shape meaningful digital experiences and guide clients toward whats next.</p><p><strong>What youll do</strong></p><p>As part of a multidisciplinary team, youll lead UX design activities that connect insight, imagination, and execution.</p><p>You will:</p><ul><li>Conduct <strong>user research</strong> to uncover needs, pain points, and opportunities.</li><li>Create <strong>personas, journey maps, and information architectures</strong> that turn complexity into clarity.</li><li>Design <strong>wireframes, prototypes, and interaction patterns</strong> that bring ideas to life.</li><li>Work on the <strong>next generation of interaction, interface, and methodology</strong> to take experience into the next era</li><li>Facilitate <strong>co-creation workshops and usability tests</strong> with clients and users.</li><li>Collaborate closely with <strong>Creative Technologists, developers, and Consult Partners</strong> to balance desirability with feasibility.</li><li>Advocate for <strong>accessibility and inclusive design</strong>, ensuring every experience works for all users.</li><li>Communicate ideas through clear storytelling and visuals that inspire alignment and action.</li><li><strong>Champion human experience</strong> throughout the full design lifecycle — from discovery to delivery, always attentive to the <strong>impact your decisions make on people, society and planet.</strong></li></ul><br><p><strong>Who You Are</strong></p><ul><li><strong>5 + years</strong> in UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects.</li><li>Deep understanding of <strong>user-centered design</strong>, <strong>interaction design</strong>, and <strong>usability testing</strong> methods.</li><li>Comfortable <strong>facilitating co-creation</strong> sessions and presenting to clients.</li><li><strong>Direct</strong> <strong>experience with AI, agentic AI/UX</strong> and data-driven design is preferred. </li><li>A POV on how AI can drive human-centered design and co-creation. </li><li>Experience with <strong>emerging AI assistants</strong> (Figma Make, MiroAI, Adobe Firefly, Lovable, etc)</li><li>Fluent in <strong>Figma</strong> or <strong>Sketch</strong>, or similar prototyping tools.</li><li>Knowledge of <strong>WCAG guidelines, the EU Accessibility Act</strong> and inclusive design principles.</li><li>Experience working with <strong>developers / product managers</strong> to translate research into delivery.</li><li>Excellent communication skills in <strong>Dutch and English (C1 level)</strong>, French is a plus.</li><li><strong>Eligibility for security clearance in the Netherlands</strong> (Dutch or EU citizenship may be required due to customer security requirements).</li></ul><br><p><strong>What We Offer*</strong></p><ul><li><strong>Hybrid and flexible working</strong> that supports creative flow and work-life balance</li><li><strong>Modern workspace and tools</strong></li><li><strong>Competitive total compensation</strong> aligned with local market practice and experience level</li><li><strong>Health, life, and income-protection coverage</strong> through country-specific programs</li><li><strong>Retirement savings and insurance plans</strong> with employer contributions</li><li><strong>Paid time off and flexible working options</strong> to support work-life balance and personal wellbeing</li><li><strong>Wellbeing support</strong> via our BeWell program — counselling, wellness resources, and community initiatives</li><li><strong>Learning access</strong> to thousands of courses across design, cloud, AI, and emerging technologies</li><li><strong>Creative community</strong> — opportunities to collaborate across disciplines, experiment with emerging technologies, and co-create with designers, engineers, and strategists.</li></ul><p><strong>Why Kyndryl Vital</strong></p><p>Youll join a new, high-energy studio thats part of a <strong>global Vital network</strong> spanning the Nordics, Singapore, and beyond.</p><p>Expect variety, visibility, and the chance to co-shape our culture from the ground up.</p><p>Here, design thinking meets engineering rigour — and your work directly influences how major organizations evolve and grow.</p><p><strong>Hybrid work. Diverse clients. Endless room to explore.</strong></p><p><strong>Be the voice of the user — and the spark of change. xcjrqgh Join Kyndryl Vital.</strong></p><br>