Lead Functional Consultant e-Cert

Lead Functional Consultant E-cert

Do you want to work at an organization that makes quality, safety and health transparent internationally in a large number of industries and in very diverse areas? And where you make a concrete contribution to a sustainable and safer world every day? Then Kiwa is the organization for you when you want to become our new Lead Functional Consultant E-cert!

As Lead Functional Consultant E-cert, you will own the continuity and evolution of Kiwa’s core certification application within the Flow! program. You will lead a team of Functional Consultants, coordinate releases and deployments, and align business needs with IT delivery across the globe. You will report to the Manager Application Management and collaborate with project managers, architects, key users and the E-cert system provider worldwide.

• Lead and develop a team of Functional Consultants, foster collaboration and knowledge sharing;
• Safeguard availability and performance, govern releases, changes, testing, training and deployments, maintain an agreed release calendar and UAT sign-offs;
• Coordinate country roll‑outs and align local needs with global standards and the common data model;
• Manage the external software vendor, own SLAs, QBRs, roadmaps, RCA quality, priorities and escalations;
• Standardize ways of working, documentation and adoption, ensure audit‑ready documentation and drive continuous improvement.

You are a structured, pro‑active leader who combines application management expertise with strong stakeholder‑ and vendor‑management skills. You can balance hands‑on delivery with team coaching in an international, hybrid setting.

• A Bachelor degree in Information Management, Computer Science, Business and IT or similar;
• 7+ years experience in application management or functional consulting, including leading small teams or streams;
• IT project management experience is a big plus;
• Experience with enterprise SaaS or ERP or CRM; Microsoft Dynamics 365 CE or FO is a strong plus;
• Solid grasp of release, change and test management in multi‑environment landscapes;
• Proven vendor governance experience, including SLAs, roadmaps, RCA and problem management;
• Working knowledge of IT security, privacy and data governance, and ability to ensure conformance;
• Strong communicator and facilitator, fluent in English;
• Based in the Netherlands, allowed to work here, and willing and able to travel across Europe.

Kiwa invest a lot in its employees and their development. Through your daily work and interesting projects and training, you and your skills will constantly develop when you are part of Kiwa. A good team spirit is important when working in a changing and challenging environment and the Flow! Program team is where you will find this. You will not only become part of Kiwa but also part of the ICT Community for all SHV wide groups.

Do you want to work in an exciting and varied position at a fast-growing organization? Then apply by clicking on the blue button!

For questions, please contact Ed Overduin, Manager Application Management via email ed.overduin@kiwa.com. We are looking forward to meeting you!

• Mid‑Senior level

• Full-time

• Information Technology
• Professional Services