We are supporting one of our clients in recruiting a Sales Support Associate who will focus on the French and Belgian markets. In this role, you will be the first point of contact for French-speaking customers, providing commercial and administrative support to the sales team. You will play a key role in strengthening customer relationships, ensuring smooth internal coordination, and contributing to commercial growth in these regions. Key Responsibilities:
Manage communication with French-speaking customers and follow up on requests and actions
Provide customers with information about products, packaging, promotions, and agreements
Prepare reports, analyses, and forecasts for accounts in France and Belgium
Support and document customer meetings and internal meetings
Identify and resolve discrepancies in customer data, pricing, and order quantities
Assist with quotations and share pricing and product information with customers
Collect market information and analyze competitor activities in France and Belgium
Coordinate product launches, promotional materials, and sample deliveries
Maintain accurate and up-to-date customer and product data in internal systems
Requirements
Bachelor's degree
2-3+ years' experience in a similar role, preferably within the food industry
Fluent in French (spoken and written); a good knowledge of Dutch for internal and client communication; and a good command of English
Skilled in MS Office (especially Excel); ERP knowledge (e.g., Navision) is a plus
32-40 hours per week availability
Strong analytical skills with a focus on detail and process improvement
Strong customer- and service-oriented mindset
Proactive and solution-focused approach
Team player with a commercial mindset
Benefits
25 holidays
0.23 cents per km travel allowance
Pension Scheme
Hybrid working can be discussed
Training & Development Opportunities
Exclusive discounts on outings, entertainment, travel, and products from well-known brands in the areas of home appliances, household items, TV and audio equipment, gadgets, personal care, bicycles, toys, and more!
Free company products, up to 1 package per day
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