Senior Manager, SIM Engineering (IoT)

Reporting to the Vice President of Software Engineering, you will lead our global SIM engineering organization and own the strategy and delivery for all SIM, eSIM , and iSIM products. This role combines technical depth with strong people, vendor , and contract management to ensure KORE’s SIM solutions meet the highest standards of design, quality, and scalability.

You will guide SIM development projects from concept to launch, ensuring every solution meets our high standards for quality and security. As the key leader between internal engineering teams, product management, and external vendors, you will manage strategic supplier relationships, negotiate contracts, and enforce performance standards while coaching and developing a high-performing engineering team.

Key Responsibilities

Leadership & People Management

• Lead and mentor a global team of SIM engineers , fostering a culture of innovation and accountability .
• Define team goals , set clear performance metrics , and drive professional development through regular feedback and coaching .
• Allocate resources and prioritize initiatives to meet business objectives on time and within budget.

SIM Development & Quality Oversight

• Oversee the entire SIM lifecycle—from design and development to testing and optimization—using feedback from the field to guide improvements.
• Ensure all SIM designs meet KORE’s specifications and industry standards for reliability , security, and interoperability . | More direct and removes the slightly redundant " guaranteeing ."
• Oversee quality assurance processes and drive continuous improvement in SIM engineering practices .
• Partner with Product Management to introduce new technologies (e.g., SGP .32, iSIM , eUICC ) and oversee pilot programs, testing, and certification s with vendors .

Vendor & Contract Management

• Build and maintain strong relationships with global SIM manufacturers and technology partners.
• Negotiate and manage vendor contracts , focusing on compliance with service-level agreements ( SLAs ) and quality metrics.
• Monitor vendor performance, resolve escalations , and implement corrective actions when needed.

Cross- Functional Collaboration

• Collaborate with Pre -Sales, Sales, and Network Engineering teams to support customer needs and ensure successful go -to- market execution .
• Provide executive-level updates on project status, risks , and mitigation plans .
• Serve as the senior subject-matter expert on SIM technologies for both internal and external stakeholders .

Strategic & Operational Excellence

• Drive innovation in SIM technology , exploring and implementing next-generation features and security enhancements .
• Lead root cause analysis for complex SIM- related issues and translate findings into long-term product and process improvements .
• Contribute to KORE’s technical strategy and represent the company in key industry forums and standards bodies when required .

Required Qualifications

• Bachelor’s degree in Engineering or equivalent experience .
• Proven experience building and leading high-performing technical teams. | More direct and action-oriented .
• Strong background in SIM architectures , SIM applets (e.g., Multi-IMSI ), key management, cryptographic functions , and secure element technologies .
• Deep understanding of authentication algorithms ( Milenage ), cryptographic algorithms (3DES, AES, RSA, ECC), and key ceremony processes.
• Experience with vendor and contract management, including negotiations and SLA enforcement .
• Hands-on knowledge of network monitoring and diagnostic tools ( Wireshark /PCAP, Netscout , Comprion , QXDM, AT commands ).
• Solid understanding of 2G/3G/4G/5G network architecture , OTA (SCP02, 80/81), and Remote SIM Provisioning (RSP).
• Familiarity with standards: 3GPP 31.111/31.102, ISO 7816, ETSI 102 221/223/671, GSMA SGP 02/22.
• Excellent organizational , communication , and executive reporting skills .
• Ability to manage multiple high-impact projects in a fast- paced , global environment .

Desired Qualifications

• Detailed understanding of core network design (Layer 4+)
• IoT module test / development experience (IE Quectel , ublox , Telit )
• IoT device firmware development / test experience (IE Teltonika , customer specific)
• Experience with software development using Java, C and/or Python, SIM APDU / applet development / test experience

This role is ideal for a strategic engineering leader who combines deep technical expertise with the ability to manage people, vendors, and complex contracts—ensuring that KORE continues to set the industry standard in SIM technology and IoT connectivity.

Kore Values

Customer Obsession

We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.

Be the Spark

We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate.

Own the Outcome

We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.

Grit & Positivity

We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.

Challenge. Debate. But Be Human.

We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.

KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.