Summary The Applications Engineer will provide technical expertise and support for our stationary range of equipment and associated software across the Benelux region, with occasional support required across the wider North EMEA area. This role focuses on delivering comprehensive applications support, ensuring customers achieve optimal performance and value from our solutions. Job Responsibilities
Deliver general applications support, including but not limited to:
Training (on-site and remote), including development of training literature
On-site technical support
Programming and configuration
Help desk assistance - Diagnose and resolve application-related issues promptly, ensuring minimal downtime.
Product demonstrations and sales support - Collaborate with Sales and Service teams to identify customer needs and propose tailored solutions.
Turnkey project execution
Complete associated administration tasks in a timely manner (e.g., reports, documentation, CRM updates).
Ensure compliance with organisational standards, including health and safety regulations and company procedures.
Provide input for continuous improvement initiatives and product development.
Occasional travel and support across the wider North EMEA region.
Qualifications
Bachelor’s degree or completed apprenticeship in a technical discipline (Engineering, Physics, or related field).
Minimum 2–3 years post-degree or apprenticeship experience in an engineering environment.
Ability to understand and interpret GD&T (Geometric Dimensioning & Tolerancing) and engineering drawings.
Proven experience in the Quality/CMM arena, preferably with stationary equipment or metrology systems.
Background in applications engineering or technical support is desirable.
Strong problem-solving and analytical skills.
Excellent communication skills in English are essential; Dutch or French is desirable.
Willingness to travel across Benelux and occasionally North EMEA as required.
What We Offer
Competitive salary and benefits package.
Company car included as part of the role.
Professional development opportunities and technical training.
A collaborative, innovative work environment with cutting-edge technology.