Microsoft Dynamics Consultant

⚙️ Microsoft Dynamics 365 Technical Consultant

Location: Amsterdam, Netherlands (4 Days per month)

Are you passionate about building advanced digital customer service platforms and pushing the boundaries of what’s possible with Microsoft technologies?

I’m currently supporting a global FinTech organization that blends empathy, technology, and data to create seamless financial experiences for millions of customers. Operating across 11 countries with 4,000+ employees, this team is shaping the future of flexible payments and customer interaction.

They are looking for a Microsoft Dynamics 365 Technical Consultant to drive the evolution of their customer service ecosystem—integrating AI tools, optimizing system performance, and helping transition from legacy platforms to a scalable, future-ready solution.

Role Overview

In this role, you will become a key technical expert for the organization’s Dynamics 365 Contact Center environment. You’ll design and configure solutions, build smart integrations, deploy AI capabilities, and ensure systems run smoothly at scale.

You’ll work closely with IT, DevOps, and business teams across Europe to deliver stable, intelligent, and high-performing customer service platforms.