Company : Logistics & Freight Forwarding Company Job Title: Sales Executive Job Profile: Our client is seeking a sales representative focused on account management (farming) for existing clients, in line with the expansion of its forwarding business (international air and ocean freight). This role will lead the business growth of our forwarding division across Europe by not only deepening relationships and acquiring projects from existing clients but also by supporting the sales team responsible for new business development. Job Description:
Main Responsibilities
Account Management of Existing Clients
Regular visits and relationship building with existing clients
Understanding client needs and proposing solutions
Analyzing shipping trends, client KPIs, and devising improvement plans
Preparing quotations, price negotiations, and contract renewals
Implementing initiatives to enhance client satisfaction
Support for New Business Development Team
Supporting proposal and project formation activities by new business sales representatives
Providing technical support for new quotations and service design
Assisting in operational setup and project management during initial implementation
Conducting market research and gathering information on target customer candidates
Following up after project acquisition (supporting account transitions)
Project Management and Internal Coordination
Liaising with European branches and offices in Japan/Asia
Rapid information sharing and resolution support in case of issues
Managing clients and projects using the internal CRM system
Reporting Duties
Preparing sales and profit analysis reports by client
Submitting monthly sales activity reports
Developing and tracking client-specific action plans
Desired Candidate Profile (Requirements)
Must Requirements
Three or more years of experience in the forwarding industry (air or ocean), in sales or operations
Basic knowledge of international logistics (Incoterms, customs clearance, routing, etc.)
Practical experience in client negotiations
Self-motivated and skilled at deepening existing client relationships
Business-level English (written required, intermediate conversational skills)
Preferred (Nice To Have)
Experience managing Japanese clients
Japanese language skills (not mandatory, but preferred)
Relevant work experience in Europe
Skills in profit and cost management
Experience supporting new business acquisition
Personal Profile
Can carefully support existing clients and build lasting relationships
Strong analytical and issue identification skills
Values teamwork and can collaborate effectively with new business sales reps
Able to make improvement proposals and take proactive action
Work Location
One of the following Europe offtices:
Netherlands: Amsterdam (HQ)
Netherlands: Rotterdam branch
UK: London / Heathrow branch
Employment Terms
Employment type: Permanent
Annual gross salary: NL → €47,000, UK → £34,000
Work format: Office-based + hybrid work option
Benefits: Commuting allowance, etc.
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.