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Solliciteren

Plaats

Amsterdam
1000
Noord-Holland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-12-19

Online tot

2026-02-17
EUR 20.00 HOUR

Customer Success Advisor | German - For Netherland Resident Only

Undutchables
Noord-Holland 1000 Amsterdam
21 uur geleden

Your responsibilities :

Provide customer service in both German and English by phone, email, and chat
Support customers with licensing, pricing, payment details, and order status
Prepare quotes for software licences and renewals
Follow up on quotes to support the sales process
Process orders accurately, ensuring correct details and timely deliveries
Communicate with suppliers to coordinate quotes and orders
Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service
Keep databases updated with customer and order details
Support with other related administrative or service tasks as needed

RequirementsTo excel in this role, you’ll need:

Fluent in both German (C2) and English (C1-C2), spoken and written
At least 2 years of experience in customer service, customer success, administration or inside sales (B2B)
Interested in IT/software industry
Strong problem-solving skills and ability to learn quickly in a changing environment
University degree or equivalent
Highly organized, pro-active, detail-oriented, and good at multitasking
Strong with numbers and comfortable working in a commercial environment
Customer-focused mindset with excellent communication and relationship-building skills

Denkt u de juiste kandidaat te zijn voor de volgende functie? Solliciteer dan na het lezen van de volledige omschrijving.
Its a hybrid working arrangement with 1 day working from home every FridayBenefitsOur client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing:

A monthly salary ranging from €2.800to €3.300 gross, depending on your experience and education
Monthly bonuses linked to performance paid monthly
Holiday allowance.
25 vacation days.
Reimbursement of travel costs up to €250 per month.
Extensive training and ongoing support.
Work hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break.
4 days working onsite and 1 day working from home (Friday)
A dynamic and lively work environment located in the heart of Amsterdam.

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xbpjoel Curious about how the recruitment process works within Undutchables, click here to read more.

Solliciteren

Customer Success Advisor | German - For Netherland Res…

Plaats

Contract

Datum gepubliceerd

Online tot

Customer Success Advisor | German - For Netherland Resident Only

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