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Solliciteren

Plaats

Amsterdam
1011AB
Noord-Holland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2025-12-20

Online tot

2026-02-18
EUR 20.00 HOUR

Technical Engineer Specialist | English

Undutchables
Noord-Holland 1011AB Amsterdam
15 uur geleden

Are you eager to build up technical skills and having your long term career within the technical industry?

Alle relevante vaardigheden, kwalificaties en ervaring die een succesvolle sollicitant nodig heeft, staan in de volgende omschrijving.
What will you do?
After sales support to dealers across EMEA:

E-mail and helpdesk support by using CRM system
Interact directly with customers to diagnose and solve technical problems in a set time frame
Analyze and clarify customer requests by researching and troubleshooting the existing knowledgebase
Inspect cases for technical complexity and advise our customers timely with quality
Direct support to dealers and distributors by onsite interventions
Check product documentation for completeness and accuracy
Communicate with development teams in order to find solutions
Complete each case by double checking the result, close the case if the issue is fixed and customer is happy.

Exhibition support

Installation, operating and dismantling of machines for exhibitions
Advising customers about specific applications and supporting sales during the show
Try to get leads together with our sales team on the booth

Training

Organizing and hosting technical trainings for dealers and distributors
Monitoring dealer skills and alerting management about technical issues
Elaborate the knowledge base for internal / external use

Refurbishing of second hand machines

Inspection and repair of returned / used machines for re-sale
Maintenance of machines located in the showroom
Inspection and repair of damaged machines

Warranty check

Checking and approving warranty claims from our dealers
Advising our warranty department about proper warranty terms and conditions

Sales support

Advising and training sales department persons about machine specifications, proper usage and features
Advising sales when specific applications or machine requirements arise

Customer service support

Supporting customer service department with questions about delivery conditions and availability of parts

RequirementsWho are you?
Education

MBO electronics /mechanics or HBO level, gained through work experience
Fluent written and oral communication skills in English
More than average IT/ machinery-skills gained through trainings or schooling

Work experience

Motivation and theoretical thinking are important to become a good (field) engineer in future and to support our customers properly.
Experience in a similar/ printing industry is strong preferred.
Experience repairing (complex) machineries

General:

Customer and service minded attitude and highly motivated
Eager to learn new technology
Travelling throughout EMEA on a regular basis
Team player
Organized
Flexible
Good communicative skills and technical minded / tech savvy
Candidates must live in Amsterdam region (The Netherlands) and willing to work 100% onsite (hybrid is not possible)
Candidates must hold a valid working permit, our client does not offer sponsorship
You must have a driver's license

Our client is prepared to invest in starting technicians who are highly motivated. Our client is open for fresh graduates who are technical / mechanical minded Benefits

This is a long term position - based on full time
The salary is between EUR 3000,-- and max. EUR 4000,-- per month gross, based on full time. The salary is depending on education, experience and industry background. If your background and education match 100%, the salary can be negotiated for an experienced candidate.
The initial contract will be via Undutchables, approx. 6-7 months. If all goes well, it will be extended. The 2nd contract will be with the company.

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. xskjhon Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Solliciteren

Technical Engineer Specialist | English

Plaats

Contract

Datum gepubliceerd

Online tot

Technical Engineer Specialist | English

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