Business Segment: Personal & Private Banking
To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.
Qualifications
Minimum Qualifications
- Secondary/High school/A levels/Matric
- FAIS Aligned Qualification
Experience
- Branch Operations
- 3-4 years Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision.
- Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional Information
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
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