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Team Leader, Branch


Business Segment: Personal & Private Banking

To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.

Qualifications

Minimum Qualifications

  • Secondary/High school/A levels/Matric
  • FAIS Aligned Qualification

Experience

  • Branch Operations
  • 3-4 years Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision.
  • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Banking Process & Procedures
  • Customer Acceptance & Review (Consumer Banking)
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