Our client is looking for a fulltime Account Coordinator German speaking. You will work with DACH team in the Customer Service Department. You are part of the European Sales office and will work in Amsterdam.
Responsibilities:
Managing daily customer enquiries, order processing & invoicing, sample and trial orders
Following up on lead-time quotations, pricing quotations trials & sample deliveries
Providing internal sales support
Handling requests for call-offs in order to enable delivery, stock level maintenance and timely ordering of new stock
Contributing to the analysis and chasing of customer payments
You will work closely with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions
The ideal candidate always puts the customer first and maintains excellent service standards even in difficult situations. They appreciate your input and creativity when it comes to problem solving.
Requirements
German C1/C2 level and fluent in English
Bachelor’s degree or the equivalent in relevant work experience -
Previous experience with B2B customer supporting or operational positions
Excellent communication skills, both verbal and written
Hard-working and action oriented
Interested in inside sales
Attentive, flexible, receptive to change and the ability to adapt quickly
Multi-task, stress resistant, attentive to details and analytical
Advanced Excel and other IT skills are a plus
Benefits
The Amsterdam office offers an informal, international and challenging work environment.
Start date as soon as possible
Full time position
Competitive salary package with 25 vacation days + 13 ATV days
Sport allowance
Commuting allowance - fully onsite
Learning and development opportunities
Application Procedure
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