p p pstrongVacaturebeschrijving /strong /p /p p As a German-speaking Customer Service Representative, you help customers in German by phone and email. You listen carefully, think along, and solve questions about orders, deliveries or payments. You leave every customer with a smile and a clear answer.br /strongDo /strongbr / ulliHandle customer conversations in German. In your own way, without using scripts. /liliListen closely, ask the right questions, and find the best possible solution for the customer. /liliStay calm and professional when facing difficult questions or resistance. /liliHelp customers flexibly from your own workspace. Monday to Saturday, between 08:00 and 23:59. /li /ul br / strongGet /strongbr / ulliA salary of € 14,71 per hour. /liliUp to € 45,- net per month for fast internet and your daily cup of coffee. /lili8% holiday pay, pension contribution, and 29 vacation days (based on a full-time contract). /liliA legendary work atmosphere. Think summer events, pub quizzes, and online games with colleagues. /liliA top-tier home office setup, including an office chair, laptop, monitor, and festive blue decorations. /liliFlexible schedule that fits your life. So you can exercise, attend class, or do the school run. /liliCoaching in your role and room to grow. Our training helps you get a little better every day. /li /ul br / strongCan do /strongbr / ulliSpeak and write fluent German. This will be assessed via a language test and roleplay. /liliReach Rotterdam Central Station within 90 minutes. /liliBe at least 18 years old on your first workday (due to working hours). /liliHandle stress and respond well to customer resistance. /liliAvailability on Saturday or Monday is a must. /li /ul /p /p