pbBedrijfsomschrijving /b /p pSamsung SDS is part of the global Samsung Group and has been active since 2011. It is one of the fastest‑growing logistics service providers worldwide, operating in more than 40 countries with over 4,500 logistics professionals. /p pInnovation, technology and smart logistics solutions are at the core of the organisation. You will work in an international and professional environment where collaboration, ownership and continuous improvement are key. At the Born location, you will join a collegial team with short communication lines. /p bFunctieomschrijving /b p Born, Netherlands | Fulltime | Day Shift /p pAre you analytically strong, interested in logistics systems and motivated by solving issues for operational teams? Then this could be the perfect next step for you! /p ul liYou will start with a 7‑month contract via Olympia /li liIf performance is strong and the match is right, you will receive a direct contract with Samsung SDS /li liThe Samsung site in Born is located directly next to the A2 highway and is easily accessible from Sittard, Echt, Roermond, Heerlen, Maastricht, Maaseik, and Aachen /li /ul pFor Samsung SDS in Born, we are looking for a System Support Officer WMS TMS. In this role, you will be the first point of contact for operational teams when system-related issues occur. You don’t need to know everything already, we are mainly looking for the right mindset, eagerness to learn and sense of responsibility. /p pAs a System Support Officer, you support operational teams with questions and issues related to Warehouse Management Systems (WMS) and Transport Management Systems (TMS). You analyse incidents, determine root causes and ensure high data quality in the systems. /p pYour responsibilities include: /p puFirst Line System Support /u /p ul liActing as the first point of contact for operational system issues; /li liDiagnosing, prioritising and resolving WMS and TMS incidents; /li liEscalating issues to second line support when required and following them up; /li liCommunicating with operations, IT, engineering and customers. /li /ul puData Management /u /p ul liMaintaining and managing master data within the Cello systems; /li liAligning stock levels between the WMS and the customer’s ERP system; /li liMaintaining and improving procedures related to master data; /li liPerforming root cause analyses and proposing improvements. /li /ul puContinuous Improvemen /ut /p ul liTesting solutions in test environments; /li liContributing to structural system and process improvements (procesmanagement); /li liInitiating improvements in storage methods and put‑away strategies; /li liSupporting customer implementations, system changes and go‑live phases; /li liAssisting in projects, improvement plans and system training for colleagues. /li /ul p No two days are the same, you continuously switch between systems, processes and people. /p bFunctie-eisen /b pYou do not need to be an expert yet. We value the right attitude and willingness to grow. /p ul li1–3 years of experience in warehousing, logistics operations or a coordination role; /li liStrong interest in systems and willingness to learn /li liAnalytical, accurate and communicative; /li liA hands‑on mindset and a team‑oriented attitude; /li liProfessional working level of English; /li liGood knowledge of Excel. /li /ul pIn the future, working in shift rotation may become part of the role. /p bArbeidsvoorwaarden /b ul liA 7‑month secondment contract via Olympia to start; ul liWith good performance, a direct contract with Samsung SDS afterwards; /li /ul /li liCompetitive salary based on experience (indication €2,800 – €3,500 gross per month); /li liTravel allowance of €0.23 per km; /li liPension scheme; /li liUp to €200 per month healthcare allowance; /li liOpportunity for a free gym membership (Basic‑Fit); /li li25 vacation days per year plus holiday allowance; /li liPersonal guidance and support from Olympia; /li liExtensive growth and development opportunities within Samsung SDS; /li liA pleasant working atmosphere in a professional and engaged team. /li /ul
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