Plaats

amsterdam
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-06-03

Online tot

2026-08-02
EUR 20.00 HOUR

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Customer Care (Order to Cash)

Page Personnel
Nederland amsterdam
4 uur geleden

As a Customer Care (Order to Cash), you are responsible for flawless order fulfillment within the Order-to-Cash (O2C) process. You act as the key link between customers, internal departments, and logistics partners. pbClient Details /b /p bYour new employer /b is an international organisation active in the bfood ingredients and specialty chemicals industry /b, supplying solutions to bglobal consumer goods markets /b. The company operates according to the bhighest quality standards /b and is known for its blong‑term stability /b and binnovation‑driven mindset /b. pThe bEuropean headquarters /b is located in bAmsterdam /b (Zuidas) and is easily accessible by public transport. You will join an binternational and professional team /b with a strong focus on bcustomer satisfaction /b, bcontinuous improvement /b, and close bcross‑departmental collaboration /b with teams such as bsales, supply chain, finance, and logistics /b. /p pbDescription /b /p ul ul liManaging order processing from receipt to delivery /li liHandling your own customer portfolio and building strong relationships /li liCoordinating transport and shipments with warehouses, production sites, and carriers /li liProactively monitoring open orders and deliveries /li liActing as the first point of contact for customers and logistics service providers /li liCollaborating closely with Sales, Supply Chain, Finance, Credit, and Logistics teams /li liMaintaining up-to-date customer data in SAP /li liProcessing invoice corrections, returns, and credit/debit notes /li liSupporting Sales with reporting, analysis, and customer communication /li liLogging and following up on complaints and contributing to process improvements /li liManaging pricing and customer contracts /li liSupporting cash collection and monitoring outstanding balances /li /ul /ul pbProfile /b /p pTogether with the hiring manager, the following profile has been defined: /p ul liAt least 2 years of experience in Customer Service, Supply Chain, Logistics, or Order Management /li liExperience with the Order-to-Cash process is a strong plus /li liExcellent knowledge of SAP (order management and/or logistics modules) /li liFluent in English /li liBachelor's or Master's degree (HBO/WO level) /li liStrong communication skills and ability to build relationships easily /li liAccurate, stress-resistant, and flexible /li liProactive, customer-oriented, and solution-driven mindset /li /ul pbJob Offer /b /p ul libAnnual Salary: /b €46,000 (including holiday allowance, paid monthly as a separate component) /li libHealth Insurance Contribution: /b €100 gross per month /li libPension Plan: /b 3% employee contribution, with age-based employer contributions /li libTravel Allowance: /b €0.23/km (up to 100 km total per day, based on 3 office days per week) /li libWorking From Home Allowance: /b €2.35 per day (for 2 remote days per week) /li libRemote Working Policy: /b After onboarding, you will generally be allowed to work from home on Tuesdays and Fridays, depending on business needs. /li /ul

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Customer Care (Order to Cash)

Plaats

Contract

Datum gepubliceerd

Online tot

Customer Care (Order to Cash)

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