pThis is a temporary assignment for 4 months as Customer Service Representative B2B. /p pThis role is open to both junior and senior candidates with relevant experience in order management. /p pbBedrijfsomschrijving /b /p pOur client is a leading global company in the manufacturing industry that supports customers across industries such as food, pharma, and personal care. /p pbOmschrijving /b /p ul liManage end-to-end order-to-cash processes, including order entry, validation, order processing, invoicing, and follow-up on deliveries to ensure accurate and timely fulfillment. /li liAct as the primary point of contact for customers regarding order status, discrepancies, and escalations, maintaining a high level of service and communication. /li liMonitor and support cash management activities, including payment tracking, credit checks, resolving billing issues, and coordinating with finance on overdue receivables. /li liEnsure data accuracy in ERP/CRM systems by maintaining up-to-date customer, pricing, and order information, minimizing order errors and delays. /li liCollaborate cross-functionally with sales, supply chain, and finance teams to resolve order issues, optimize processes, and improve customer satisfaction. /li liAnalyze order and payment flows to identify inefficiencies and drive continuous improvement in order management and cash collection processes. /li /ul pbProfiel van kandidaat /b /p ul liYou are immediately available for 32 - 40 hours/week /li liExperience in Customer Service B2B, order management, inside sales, sales support and similar /li liMinimum B1 Dutch level and fluent English /li liExperience with an ERP system /li liproactive, hands-on and fast learner /li /ul pbAanbod /b /p ul li€2.700 - €3.600 gross per month based on 40 hours /li li32 - 40 hours per week /li liPension scheme /li /ul
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