Plaats

tilburg
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-06-06

Online tot

2026-08-05
EUR 15.00 HOUR

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Customer Service Representative | German C1+

Undutchables
Nederland tilburg
5 uur geleden

ulliYou will be the primary internal contact for the customer and sales representatives in the field for all process around quoting, order management and product information. /liliYou will create and administer quotes based on the instruction of the Sales Representatives or Area Sales Managers /liliYou will accurately enter orders in the order management tool /liliYou will be responsible for the management of open orders; communicating delays to customers, following up on due and overdue orders internally with the traffic and materials management. /liliPhone duty- answering telephone calls assuring the highest possible availability on the phone /liliYou will create up- and cross-selling opportunities by taking inquiries from customers as a possibility to up- and cross sell /liliYou will provide product information based on information available in the catalogues and company systems. /liliYou will forward (second level) product information requests to field engineers or agents. /liliClaim handling- ensuring claims are closed within a reasonable timeframe according to company’s Key Performance Indicators. /liliYou will also be an administrator of stock returns. /li /ulH3Requirements /H3ulliBusiness level of German /liliBusiness level of English /liliCandidates do not necessarily need to have a highly academic background. We are open to junior profiles as well as experienced candidates in customer care or administration. /liliYou are great at multitasking; you are able to deal with different tasks at the same time /liliExperience in a customer service job is preferred /liliYou currently live in or near Tilburg /li /ulH3Benefits /H3Our client offers the opportunity to join a friendly international team and to grow on a personal and professional level. The working atmosphere is fast-paced and informal. Other benefits include:ulli13th month /liliATV days /liliPension Plan /liliHybrid working after onboarding (4 days office, 1 day home) /li /ulPlease note that the salary range stated below excludes the benefits listed above. This will still be added on top of your salary.H3Application Procedure /h3If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our a privacy commitment /a and a terms and conditions /a. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, a click here /a to read more.

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