Plaats

Amsterdam
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-08-16

Online tot

2026-10-15
EUR 15.00 HOUR

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Customer Success Advisor | German

Undutchables
Nederland Amsterdam
8 uur geleden

Your responsibilities :ulliProvide customer service in both German and English by phone, email, and chat /liliSupport customers with licensing, pricing, payment details, and order status /liliPrepare quotes for software licences and renewals /liliFollow up on quotes to support the sales process /liliProcess orders accurately, ensuring correct details and timely deliveries /liliCommunicate with suppliers to coordinate quotes and orders /liliWork closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service /liliKeep databases updated with customer and order details /liliSupport with other related administrative or service tasks as needed /li /ulH3Requirements /H3To excel in this role, you’ll need:ulliFluent in both German (C2) and English (C1-C2), spoken and written /liliAt least 2 years of experience in customer service, customer success, administration or inside sales (B2B) /liliInterested in IT/software industry /liliStrong problem-solving skills and ability to learn quickly in a changing environment /liliUniversity degree or equivalent /liliHighly organized, pro-active, detail-oriented, and good at multitasking /liliStrong with numbers and comfortable working in a commercial environment /liliCustomer-focused mindset with excellent communication and relationship-building skills /li /ulbr /strongIts a hybrid working arrangement with 1 day working from home every Friday /strongH3Benefits /H3Our client offers a direct contract (first contract will be 7 months) with a focus on long-term commitment, providing:br /ulliStart date: ASAP /liliA monthly salary ranging from € 3.000 to €3.700 gross, depending on your experience and education /liliMonthly bonuses linked to performance paid monthly /liliHoliday allowance. /lili25 vacation days. /liliReimbursement of travel costs up to €250 per month. /liliExtensive training and ongoing support. /liliWork hours from Monday to Friday, 9:00 AM to 5:30 PM, with 30mins lunch break. /lili4 days working onsite and 1 day working from home (Friday) /liliA dynamic and lively work environment located in the heart of Amsterdam. /li /ulH3Application Procedure /h3If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our a privacy commitment /a and a terms and conditions /a. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, a click here /a to read more.

Solliciteren

Customer Success Advisor | German

Plaats

Contract

Datum gepubliceerd

Online tot

Customer Success Advisor | German

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