Plaats

rotterdam
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-08-19

Online tot

2026-10-18
EUR 20.00 HOUR

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Customer Service Representative | German

Undutchables
Nederland rotterdam
Klantenservice
21 minuten geleden

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:

Act as the main point of contact for partners across Europe, handling inquiries via phone and email, including order processing, complaints, and special projects
Build and maintain strong relationships with internal teams and external partners, working closely with sales
Manage orders using SAP and Excel, monitoring status, availability, and ensuring timely delivery
Review and improve existing processes by identifying gaps and suggesting more efficient solutions
Use vendor portals effectively to support daily operations
Provide partners with product information and practical solutions to their queries
Support internal departments such as accounts receivable and marketing
Maintain a high level of service for both internal and external customers
Assist B2B and B2C colleagues when needed

Requirements

Higher professional education or equivalent experience
Good command of English and German
Experience within a similar customer care position
Experience working with SAP system is preffered

Benefits

Market relevant compensation package
Full time – 40 hours / week
Travel costs up to 250 Euros / month
A salary between €3.200 - €3.500 (Depending on experience)

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. xgiwjmb Curious about how the recruitment process works within Undutchables, click here to read more.

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