As a Customer Operations Coordinator, you’ll be responsible for managing daily order flows, stock monitoring, and information accuracy within a fast-paced international environment. You’ll work primarily with data and systems, ensuring that all operational processes run smoothly and accurately. This role focuses on structured, detail-oriented, and proactive operational coordination, rather than commercial sales or logistics planning.This is a full-time, office-based position, offering the opportunity to be part of a dedicated and supportive operations team with a shared goal: excellence in service delivery. Managing and processing daily orders in a real-time system
Collaborating with quality control, warehouse, and planning teams to ensure smooth execution
Maintaining precise order documentation and data integrity across systems
Supporting process improvement initiatives and contributing to team efficiency
Shift work and occasionally working weekend shifts (approximately every 5–6 weeks, compensated with time off)
Experience in a structured administrative or customer operations environment (e.g., order management, back office, insurance, customer support, or similar)
Strong affinity with systems, processes, and accurate data handling
Languages: German (B2-C1) and English.
Advanced computer literacy, particularly with Excel and ERP systems
Enjoys working with structured processes, routines, and data-driven tasks, focusing on operational coordination and administrative excellence.
Reliable team player with a proactive attitude
You will thrive in this role if you are highly organized, detail-oriented, and enjoy working with structured processes and data. You take pride in accuracy, can make quick, informed decisions, and are comfortable working independently while collaborating effectively with your team. If you see yourself in this role and are excited to make an impact, we welcome your application. Salary: depending on experience and language skills
Training: Opportunities for professional and language development
Weekend shifts: Office-based, collaborative team culture, modern systems, and direct communication lines
Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.