Job 1000 van 1000

Plaats

Tilburg
Noord-Brabant
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-08-29

Online tot

2026-10-28
EUR 20.00 HOUR

Report this listing

Customer Service Representative B2B

Wat je gaat doen In this role, you will manage your own customer portfolio and act as a key link between customers and several internal departments, including production, logistics, supply chain and finance. Your contribution ensures smooth processes, satisfied clients, and accurate administrative follow-up. Your main responsibilities include: Managing the Order-to-Cash process; Maintaining a helicopter view of the full supply chain; Anticipating issues and proactively coordinating solutions with other teams; Identifying and assessing customer needs to ensure high satisfaction; Recording customer issues and performing root cause analysis; Handling financial disputes and processing credit notes when required; Ensuring accurate order processing, including month-end closing; Updating and improving internal procedures. Wat we je bieden Monthly salary: €3.445 – €4.137 depending on experience; 25 vacation days 8% holiday allowance; 13 ADV days and a 13th month included in a flexible budget; Travel allowance of €0.21 per km; A 32–40 hour contract through StartPeople with the possibility of extension based on performance; Initial period fully on-site for training, followed by hybrid working after a set onboarding period. Functie-eisen Customer Service experience (B2B) and Order-to-Cash experience in logistics or supply chain operations; Excellent command of English and Italian with a minimum of C1 level; Available 32 - 40 hours per week; Strong organizational skills and the ability to maintain overview; Ability to work independently and take ownership; Strong communication skills and professional behavior. Over het bedrijf International Flavors & Fragrances is a global leader with 24,000 employees worldwide and 750 based in Tilburg. IFF serves high-profile customers in Nutrition, Pharma and Scents, and is known for innovation, sustainability, and long-term stability. The ingredients produced in Tilburg are used in products such as detergents, soaps, cosmetics and perfumes — enjoyed by millions of people around the world.

Solliciteren