Job 1000 van 1000

Plaats

Hillegom
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-09-01

Online tot

2026-10-31
EUR 20.00 HOUR

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Customer Experience Consultant

Avantor Sciences
Nederland Hillegom
Andere
1 dag geleden

Are you a service-minded and solution-oriented person who enjoys customer interaction? With Avantor Fluid Handling, you'll be part of Europe's leading distributor of laboratory products. As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. Executes day-to-day customer service tasks according to defined procedures and standards. Key responsibilities include logging customer interactions into the system for record-keeping and follow-up, escalating unresolved issues to higher-level support, ensuring timely resolution of customer complaints and providing basic product recommendations based on customer needs and ensures compliance with company policies while maintaining a high level of customer satisfaction. Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. Education : MBO/ Bachelor's degree in Administration or similar field Experience: Several years of applicable experience in a customer service role Strong communication skills in English, and good level of Dutch is required Proficiency in MS Office Suite including MS Excel Manage inbound customer communication regarding service status, orders, and issues Oversee the order processing, from initial entry through to final shipping, guaranteeing smooth and efficient processing We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

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