Plaats

Alkmaar
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-09-03

Online tot

2026-11-02
EUR 20.00 HOUR

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Customer Support Representative | German

Undutchables
Nederland Alkmaar
1 uur geleden

Are you a customer-focused professional with a passion for providing excellent service?br /In this role, you will be the central point of contact for German-speaking B2B clients, ensuring a smooth and efficient process from inquiry to delivery. Your main objective is to strengthen customer relationships by offering tailored commercial and technical solutions. This position is ideal for a proactive and detail-oriented individual who excels at managing multiple tasks and enjoys being part of a collaborative international inside sales team.br /br /strongKey Responsibilities: /strongulliActing as the first point of contact for German-speaking B2B clients, handling technical, commercial, and logistical inquiries. /liliManaging all incoming and outgoing communication via phone and email, ensuring timely and effective responses. /liliCollaborating closely with internal departments such as Logistics and Finance to ensure accurate and timely order processing and delivery. /liliHandling customer complaints, returns, and resolving issues efficiently to maintain high levels of customer satisfaction. /liliMaintaining accurate and detailed records of all customer interactions and orders within the CRM system. /liliSupporting the wider sales team/account managers with quotations and to improve service quality and enhance customer satisfaction. /li /ulH3Requirements /H3strongRequirements: /strongulliFluent German (C2) – both spoken and written, as well as a familiarity with German working culture. /liliProfessional English (C1) skills. /liliExperience in a similar B2B customer service or inside sales role. /liliStrong communication skills with a service-oriented mindset. /liliEager to learn and grow within the role. /liliInterest in a technical product and the ability to grasp complex concepts. /liliAmbitious and proactive with a problem-solving attitude. /liliLiving in the Alkmaar or Amsterdam area /li /ulH3Benefits /H3strongOffer Details: /strongulli7 month contract to start with prospect for long-term renewal /liliStart date ASAP /liliSalary: €2.800 - €3.200 gross monthly, based on full-time. /liliTravel costs covered. /liliPension contribution included. /lili20 days holiday per year. /liliBonus based on company performance. /liliThe opportunity to work in a dynamic and international team environment within a growing company. /li /ulbr /strong You can work from home 1 day a week, but training will be 100% at the office. /strongH3Application Procedure /h3If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our a privacy commitment /a and a terms and conditions /a. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, a click here /a to read more.

Solliciteren

Customer Support Representative | German

Plaats

Contract

Datum gepubliceerd

Online tot

Customer Support Representative | German

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