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Client Manager


The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. PLEASE NOTE THAT DUTCH PROFICIENCY IN REQUIRED FOR THIS ROLE** Key job responsibilities As an experienced technology program/project manager, you will be responsible for: • Leading and managing complex cloud migration and implementation projects • Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning • Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes • Distilling customer needs into clear technical requirements and map them to business outcomes • Decomposing complex technical problems into actionable, deliverable solutions • Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - Experience working as a Scrum Master or Product Owner across multiple cross-functional teams - Experience in leading the delivery of IT projects with external customers or equivalent - Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects - Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)- AWS certification - Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

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