Quality Process Manager, Avantor Sciences

Solliciteren

Plaats

Zwolle
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-09-16

Online tot

2026-11-15
EUR 15.00 HOUR

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Quality Process Manager

Avantor Sciences
Nederland Zwolle
1 dag geleden

pShape Quality Excellence Across Europe with Avantor /ppQuality Process Manager, Laboratory Production Services (LPS) /ppstrongRemote, Europe | Up to 25% Travel /strong /ppAt strongAvantor /strong, we help accelerate scientific breakthroughs by supporting customers across life sciences, healthcare, advanced technologies, and research. We're looking for a strongQuality Process Manager /strong to lead quality auditing, process standardisation, KPI governance, and continuous improvement initiatives across our European Laboratory Production Services (LPS) operations. /ppThis is an exciting opportunity for a quality-focused professional who enjoys working across multiple customer sites, partnering with operational leaders, and driving improvements that enhance service delivery, operational performance, and customer satisfaction. /ppAs Quality Process Manager, you will be responsible for the development, implementation, and oversight of quality process audits across our European customer portfolio. You will act as a subject matter expert for quality and process excellence, helping site leadership teams identify opportunities, drive standardisation, and implement sustainable improvements. /ppWorking closely with Operational Leaders, the Business Analytics Metrics (BAM) team, and customer-facing site teams, you'll ensure quality processes remain aligned with customer expectations, contractual obligations, and best-in-class industry standards. /pbrSolliciteren op deze functie is eenvoudig. Scroll naar beneden en klik op \'Solliciteren\' om in aanmerking te komen voor deze positie.brpLead Quality Audits Across Europe /pulliManage the end-to-end audit lifecycle across Laboratory Production Services sites. /liliDesign, implement, and maintain quality process audits that support operational excellence. /liliConduct audits to evaluate process effectiveness, compliance, and adherence to site-specific KPIs and SLAs. /liliDevelop audit documentation, reporting standards, and quality validation processes. /liliSupport the implementation and verification of Lean, Continuous Improvement, and Six Sigma methodologies. /liliEnsure ongoing compliance with company standards and customer requirements. /liliFacilitate audit reviews, discovery sessions, and improvement workshops with operational stakeholders. /li /ulpDrive Process Improvement Operational Excellence /pulliIdentify process inefficiencies and develop practical solutions that enhance customer service and operational performance. /liliLead continuous improvement initiatives that reduce complexity, increase productivity, and improve consistency across sites. /liliBenchmark LPS services against best-in-class operational practices and identify opportunities for standardisation. /liliPartner with site leadership teams to develop and monitor corrective actions and improvement plans. /liliEstablish robust feedback loops to ensure continuous learning and sustainable improvements. /li /ulpChampion KPI Audit Standardisation /pulliCollaborate with the Business Analytics Metrics (BAM) team to create consistent audit processes and KPI reporting frameworks. /liliEnsure service performance can be measured, benchmarked, and calibrated across the European and Global LPS network. /liliValidate audit findings and KPI data, ensuring accuracy and alignment to customer Scope of Work requirements. /liliIdentify trends, risks, and opportunities through audit and performance analysis. /liliDrive enhancements to audit methodologies and reporting processes to ensure continued relevance and customer value. /li /ulpDeliver Data-Driven Insights /pulliAnalyse operational and audit data to support process harmonisation and business improvement initiatives. /liliTranslate complex data into meaningful recommendations for customers and leadership teams. /liliTrack audit plans, project deliverables, and continuous improvement programmes to ensure successful execution. /liliMonitor service performance and measure the impact of implemented improvements. /liliSupport initiatives focused on improving both operational efficiency and customer experience. /li /ulpSupport Strategic Growth Initiatives /pulliContribute to RFP, RFI, and RFQ responses. /liliProvide operational quality expertise during new customer implementations. /liliSupport talent assessment and selection for large-scale LPS engagements. /liliPartner with internal stakeholders to develop innovative service solutions and future best practices. /li /ulbrulliBachelor's degree in Engineering, Science, Finance, Operations, or a related technical discipline preferred. /liliExperience within Quality Management, Process Improvement, Operational Excellence, Auditing, or Continuous Improvement environments. /liliStrong knowledge of Lean, Six Sigma, quality systems, and process improvement methodologies. /liliDemonstrated project management experience with the ability to manage multiple priorities. /liliAdvanced analytical and problem-solving skills. /liliStrong Microsoft Office skills, including Excel, PowerPoint, Word, and Visio. /liliExceptional communication, facilitation, and stakeholder management capabilities. /liliAbility to build strong relationships across geographically dispersed teams. /liliExcellent attention to detail and a passion for process quality. /liliComfortable working independently in a remote environment. /liliWillingness to travel across customer locations in Europe (up to 25%). /li /ulbrpAt Avantor, you'll have the opportunity to influence quality standards across a diverse European customer network while working for a global organisation dedicated to advancing science. /ppYou'll join a collaborative team focused on innovation, customer success, and continuous improvement, with the chance to make a visible impact on service quality, operational performance, and customer experience across Europe. xgiwjmb /ppReady to Make a Difference? /ppIf you're passionate about quality, auditing, process excellence, and delivering measurable improvements that matter, we'd love to hear from you. /pbr

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Quality Process Manager

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Datum gepubliceerd

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Quality Process Manager

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