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Customer Service


pstrongAvantor Fluid Handling /strongis seeking a motivated strongCustomer Service Representative /strong to join our team in Hillegom. /ppAre you a service-minded and solution-oriented person who enjoys customer interaction? Then this meaningful role might be just right for you! /ppWith Avantor Fluid Handling, you'll be part of Europe's leading distributor of laboratory products. As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its strongBiopharma customers, /strong building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. /pbrZorg ervoor dat al uw sollicitatiegegevens up-to-date en in orde zijn voordat u op deze vacature solliciteert.brulliOwns the customer request and experience from initiation to conclusion /liliManage inbound customer communication regarding service status, orders, and issues /liliCoordinate and expedite customer orders, ensuring timely resolution of challenges and accurate documentation /liliOversee the order processing, from initial entry through to final shipping, guaranteeing smooth and efficient processing /liliMaintain comprehensive records and documentation to uphold operational efficiency, compliance standards, and organizational integrity. /li /ulbrullistrongEducation /strong: MBO/ Bachelor's degree in Administration or similar field /lilistrongExperience: /strong Several years of applicable experience in a customer service role /lilistrongPreferred Qualifications: /strong /liliGood organization and time management skills /liliStrong communication skills in English, and good level of Dutch is required /liliProficiency in MS Office Suite including MS Excel /liliKnowledge of Exact, Epicor or similar ERP system is a plus /liliGood business understanding and ability to grasp company processes and routines /liliThrives in a fast-paced environment and enjoys multitasking and problem solving /liliMotivated to learn, curious, and engaged /liliSolid collaboration skills and a positive attitude /li /ulbrpstrongDare to go further in your career. /strongJoin our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. /ppstrongThe work we do changes people's lives for the better. /strong It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. /ppWe are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. xgiwjmb strongApply today! /strong /pbr

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