Plaats

Rotterdam
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-09-22

Online tot

2026-11-21
EUR 15.00 HOUR

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Customer Service Representative | French

Undutchables
Nederland Rotterdam
3 uur geleden

As a Customer Service Representative, you will be reporting to the Manager Customer Operations. You will be responsible for:ulliServe as the primary point of contact for strongB2B /strong partners across Europe, managing all enquiries via phone and email, including order processing, complaint resolution, and special projects. /liliBuild and maintain strong, long-term relationships with both internal and external stakeholders, working closely with sales teams and business partners to ensure a high level of service. /liliManage the end-to-end order process using strongSAP and Excel, /strong monitoring order status, product availability, and delivery timelines to ensure accurate and timely fulfilment. /liliProvide partners and strongB2B /strongcustomers with detailed product information, proactively addressing enquiries and identifying appropriate solutions to meet their needs. /liliMonitor existing processes, identify opportunities for improvement, and implement innovative solutions to increase efficiency and enhance the customer experience. /liliWork effectively with vendor portals and internal systems to manage partner requirements and ensure accurate and timely processing of information. /liliCollaborate with internal departments, including Accounts Receivable and Marketing, to resolve issues, support business needs, and ensure smooth cross-functional communication. /liliHandle customer complaints and complex enquiries professionally, taking ownership of issues through to resolution while maintaining strong commercial relationships. /liliProvide day-to-day support to strongB2B /strong clients and partners across Europe, ensuring a consistently high level of service for both internal and external customers. /liliApply strong commercial and customer-focused skills within astrong B2B /strong environment, contributing to partner satisfaction, business retention, and overall commercial objectives. /li /ulH3Requirements /H3ulliHigher professional education or equivalent experience /liliGood command of English and French /liliExperience within a similar B2B Commercial position /liliExperience working with SAP system is required /li /ulH3Benefits /H3ulliMarket relevant compensation package /liliFull time – 40 hours / week (preferable) /lili4 Days WFO Fridays WFH /liliTravel costs reimbursement up to 250 Euros / month /liliA salary between €3.000 - €3.600 (Depending on experience) /li /ulH3Application Procedure /h3If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our a privacy commitment /a and a terms and conditions /a. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, a click here /a to read more.

Solliciteren

Customer Service Representative | French

Plaats

Contract

Datum gepubliceerd

Online tot

Customer Service Representative | French

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