Role Objective
The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.
The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.
Responsibilities – City Expert
Communicate with internal teams and external partners to support project goals
Create city-level transit data policies based on local market needs and regulations
Identify user expectations, data gaps, and transit-related issues
Improve transit data models using local knowledge of transportation systems
Validate and review updated transit data
Edit and maintain different types of transit data
Resolve complex mapping and transit data issues
Support Program Managers in communication with data providers and partners
Conduct field research to verify transit information and user issues