Plaats

Amsterdam
Nederland
Nederland

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-10-02

Online tot

2026-12-01
EUR 20.00 HOUR

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Part Time- Reimbursement Specialist | German (30H/W)

Undutchables
Nederland Amsterdam
5 uur geleden

THIS POSITION IS FOR PART TIME , 30 HOURS/WEEK brAs a Reimbursement Specialist, your main job is to help the company get approval and payment for medical devices. You'll support sales by getting the necessary authorizations and making sure patients receive the best possible care. You’ll also assist with verifying benefits and maintaining good relationships with clinics and clients.brulliCheck all prescriptions to make sure they’re complete and enter them into the SAP system within one business day. /liliAssist the sales team with any questions about orders or patient cases to help them work more effectively. /liliHandle incoming customer calls. /liliManage daily mail and customer emails, ensuring they are addressed within one business day. /liliPrepare and send letters to insurance companies and follow up based on their timelines and patient needs. /liliCall insurance companies daily to get authorization for the company’s products. /liliWork closely with sales teams to educate them about reimbursement issues in their areas. /liliProcess patient orders, confirm correct billing, and work with other departments to ensure orders are processed and shipped smoothly, with all necessary documents attached. /liliInvestigate claim denials by communicating with insurance companies. /liliClearly explain coverage details and payment options to help patients access care. /liliSpot and address any issues with insurance companies by working with key staff. /liliEnter sales orders (via email, fax, and web) on the day they are received. /liliManage customer information in SAP and ensure data accuracy across systems. /liliProcess product sample requests according to established procedures. /liliCommunicate with patients to quickly resolve any issues related to products, shipping, or pricing. /liliCollect and document details of any product complaints, escalate them as needed, and log them in the Global Quality system. Work with the Marketing Team to manage claims for the Exogen Performance Program. /liliFollow company policies, data privacy rules, and document control standards. /liliProvide feedback to the Manager on issues affecting customers and internal processes. /liliMake benefits verification calls and send coverage details to clinics within 24 hours of receiving a prescription. /liliKeep the clinic patient tracker updated and work with the Operations Analyst on maintaining files and reports as needed. /liliTake on other tasks and support different markets to help keep the business running smoothly. /li /ulbRequirements /bbIdeal candidates /b : have strong people skills and are committed to giving customers and coworkers a great experience. They aim to do their best, love to learn and share knowledge, and work well in teams. They are positive, detail-oriented, organized, and eager to grow in their careers.brIn order to be success for this position, you need to :ulliFluency in German and English is a MUST. /liliExperience with the German healthcare system is a plus. /liliKnowledge of the German outpatient insurance system. /liliA Bachelor's degree in a related field is preferred. /liliAt least two years of experience in Customer Care or Reimbursement roles. /liliStrong persuasion and negotiation skills. /liliA professional, friendly attitude and the ability to quickly build relationships with insurance companies and patients over the phone. /liliPersistence, attention to detail, strong organization skills, and the ability to manage multiple tasks at once. /liliAbility to quickly learn and use new software; typing speed of 30 words per minute or more is a plus. /liliProficiency in SAP is required. /liliIntermediate knowledge of MS Office, especially Excel and PowerPoint. /li /ulbrbBenefits /bThe first contract will be with Undutchables with a big chance to get direct contract with our client.brulliCompetitive salary starting from b€3.000 up to €3.500 gross (based on a fulltime) /b a month depends on your experience. /liliHybrid model work with 3 days from office and 2 days from home with fully flexibility for the days. /liliContinuous opportunities for learning and development. /liliA flat organizational structure that empowers employees. /liliMeaningful chances for professional growth and mentoring. /liliThe chance to make a real difference in the industry and in people’s lives. /liliA diverse and global community of people working together with a shared purpose to help patients. /liliA company that values integrity in all interactions with coworkers, leaders, and customers. /liliA culture that respects and appreciates differences in thought, opinion, background, skills, and perspectives. /li /ulbrbApplication Procedure /bIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.

Solliciteren

Part Time- Reimbursement Specialist | German (30H/W)

Plaats

Contract

Datum gepubliceerd

Online tot

Part Time- Reimbursement Specialist | German (30H/W)

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