Job 1000 van 1000


Solliciteren



Customer Care Associate | French


strongAbout the role /strongbr /As strongCustomer Care Associate /strong, you're the link between our customers and the rest of the organization. You make sure orders, service requests and questions are handled smoothly, so customers get what they need and keep trusting us.br /br /strongWhat you'll do /strongbr /ulliProcess customer orders and service requests, from confirmation to invoicing /liliBe the first point of contact for customer questions, feedback and complaints, and follow up with the right teams /liliWork with our warehouse and distributor to get products and shipping documents to customers on time /liliSupport the Sales team with contracts, customer letters and tenders /liliKeep customer records organized and up to date /liliHelp improve our customer care processes, systems and reporting /liliWork closely with Regulatory, Legal and Finance to stay compliant /li /ulH3Requirements /H3Qualifications / Requirements / SkillsulliEducation level MBO+ direction commercial business education or other relevant education level. /lilistrongemFrench /emlanguage (C2 level) /strong and excellent English language skills. /liliAt least 2 years of relevant work experience. /lilistrong emLiving within 30 kilometers /em /strong and already have a strong emvalid work permit /em /strong are a must. /li /ulemCapabilities /emulli Good interpersonal skills. /lili Attention to detail. /lili Quality oriented. /lili Able to work independently and as a team member. /lili Ability to project a professional image, interact with a diverse customer population. /lili Solid verbal and written communication skills for customer interactions. /lili Proficiency with Microsoft Office, Oracle and Salesforce /li /ulH3Benefits /H3We are offering a competitive salary in line with market standards. You will start working at our client through an Undutchables contract and this could change into a direct contract. It is an office based position and the working hours are from 9h00 - 17h30H3Application Procedure /h3If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our a privacy commitment /a and a terms and conditions /a. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, a click here /a to read more.

Solliciteren