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Senior Director, EMEA Field Operations


ServiceNow is seeking a Senior Director, EMEA Field Operations within the Customer Excellence Group (CEG) to drive the operating cadence, performance management, and cross‑functional alignment across Europe, the Middle East, and Africa. You will own strategy, planning, and execution to scale customer success and post‑sale services in a large, matrixed organization.

This role demands a builder mindset, strong financial and analytical rigor, executive presence, and a track record of leading

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