Lead/Staff Full Stack Engineer, AI Platform & Agents

About this role

As Lead/Staff Full Stack Engineer, AI Platform & Agents, you will Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision‑making at a global scale.

Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100‑engineer remote‑first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high‑autonomy, high‑impact role, you’ll take problems from concept to production, mentor less experienced engineers, and lead by example. You’ll design and ship full‑stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents.

Flagship Agent: UpToDate Expert AI In Health

In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher‑quality patient care at global scale.

Tech stack

TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions DocumentDB, DynamoDB, OpenSearch, Azure AI Search Azure OpenAI, AWS Anthropic, Google Gemini GitHub, Confluence, Slack

What you’ll do

• Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment.
• Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry).
• Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege).
• Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes.
• Apply current LLM patterns (RAG, retrieval, routing, tool‑use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time‑to‑decision; improved trust/safety metrics; and lower cost per query.
• Lead by example and be heavily hands‑on: drive architecture, mentor engineers, and take ownership of larger projects.

Team context

Org and Sub‑teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re‑usable platform services and components. Sub‑teams are fewer than 10 engineers, focused on platform services or customer‑facing agents. Culture and Reporting: We value a “manager of one” mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform. Team Size and Impact: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact.

Minimum qualifications

• 5+ years of professional software engineering experience.
• Strong full‑stack development skills and cloud experience (AWS/Azure/GCP).
• Expert in at least one, and proficient across the others: AI Agent development and evaluation.
• Backend development.
• Frontend development.
• Cloud services (AWS/Azure/GCP).
• CI/CD and Infrastructure as Code.
• Site Reliability Engineering (SRE).
• Quality engineering / testing strategy.
• Secure SDLC and privacy by design.
• Proven track record delivering secure, reliable, cloud‑native systems to production.
• Excellent problem‑solving, ownership, and cross‑functional communication.

Nice to have

• Proven ability to deliver software products independently or as part of a small, fast‑paced team.
• Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement.
• Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch.
• Worked on traditional ML tasks like training, deployment, and monitoring.
• Understand how LLMs work, their failure modes, and techniques like fine‑tuning and model adaptation.
• Familiarity with regulatory frameworks such as SOC2, HIPAA, etc.

Stages

• 15‑minute intro screen
• 2× live coding in your preferred language
• 1× systems design
• 1× presentation of past work

Your first months

• Month1: Deep‑dive into one platform component most aligned with your expertise; ship small improvements while ramping up.
• After onboarding: We’ll align on a high‑impact area that fits your strengths and ambitions.

Timeline

Typically 2–4 weeks.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Why join us

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Our commitment to inclusion and well‑being

Wolters Kluwer reported 2025 annual revenues of €6.1billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

We are committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024.