Working as an Import & Customs Agent for an American freight forwarder means overseeing every step of the import journey. You handle administrative customs declarations while managing transport arrangements up to the final customer delivery. You act as the primary contact for clients and partners, ensuring high service quality throughout the supply chain. Standard working hours are Monday through Friday from 08:30 to 17:00, with occasional evening and weekend duties on a rotating schedule. Responsibilities
Managing import shipments from end to end (A to Z)
Preparing customs documents and handling clearances efficiently
Organizing customer deliveries with inland transport partners
Providing proactive customer service and updates to clients
Ensuring all shipping documentation complies with customs standards
Participating in rotating evening and weekend shifts
Requirements
Practical experience in import, freight forwarding, or customs administration
Fluency in English
Strong administrative and customer service skills
We offer
Gross monthly salary ranging from € 2,900 to € 3,800 depending on experience
Direct employment contract from day one
25 vacation days for full-time employment
8% holiday allowance
Commuting travel allowance
100% reimbursement for public transport expenses
Option to purchase company stock via the stock plan
Pension scheme and training allowances
Long-term job security and growth opportunities
Why Staffice?
Specialized recruitment focused on direct employer hiring
Clear communication throughout your recruitment journey
Honest assessment of your skills and career prospects
This job opening in Rozenburg (Schiphol area) is also interesting if you live in Hoofddorp, Amstelveen, Amsterdam, or Aalsmeer. We look at your skills and help you obtain certifications if needed. Still enthusiastic about this logistics vacancy? Apply now and we will get in touch with you shortly. Do you have any questions? Feel free to call us at +31 85 0600565.