As an Import & Customs Agent at an American freight forwarder, you manage the complete import process from start to finish. You create customs clearances, organize inland transportation, and ensure the seamless final delivery of shipments to clients. Daily communication with customers, carriers, and customs officials is a key part of your role to keep logistics operations running smoothly. You work Monday through Friday from 08:30 to 17:00, participating in a rotating shift pattern for evening and weekend coverage.
Responsibilities
Handling end-to-end import operations from arrival to final delivery
Preparing, verifying, and processing customs clearance documentation
Scheduling and monitoring transport for shipment deliveries
Maintaining daily contact with customers, carriers, and customs authorities
Resolving client inquiries regarding customs procedures and shipment status
Performing accurate administrative duties in the logistics system
Participating in the rotating schedule for evening and weekend shifts
Requirements
Relevant working experience in import, customs, or freight forwarding
Strong proficiency in the English language (spoken and written)
Accurate, organized, and detail-oriented approach to work
Customer-oriented mindset with good communication skill.
We offer
Monthly salary between € 2,900 and € 3,800 gross based on experience
Direct employment contract with the employer
25 vacation days per year for full-time employment
8% holiday allowance
Travel allowance for commuting
100% reimbursement for public transport costs
Opportunity to participate in the company stock plan
Solid pension scheme
Ongoing opportunities for additional training and certifications
Prospects for a permanent contract and career growth
Why Staffice?
Recruitment focused on your long-term career goals
Personal guidance throughout the entire application process
Fast, clear, and transparent communication
Honest advice and reliable support
This job opening in Rozenburg (Schiphol area) is also interesting if you live in Hoofddorp, Amstelveen, Amsterdam, or Aalsmeer. We look at your skills and help you obtain certifications if needed.
Still enthusiastic about this logistics vacancy? Apply now and we will get in touch with you shortly. Do you have any questions? Feel free to call us at +31 85 0600565.