Logistics & RMA Administrator (32h)

Logistics & RMA Administrator , you will support the Logistics and RMA department with a variety of administrative and operational activities. You will be involved in the day-to-day processing and monitoring of inbound and outbound orders, stock movements, shipping documentation, and RMA requests.Your responsibilities include:

• Monitoring and processing inbound and outbound orders, including pick orders and bookings;
• Creating shipping documentation, including invoices and packing lists;
• Monitoring the order flow and invoicing orders;
• Processing stock movements in the system, including moving stock to assembly and back;
• Providing the necessary documentation for audits;
• Managing stock counts;
• Supporting the resolution of transport-related issues;
• Providing support to the Sales, IT, and Finance departments;
• Acting as a back-up for the Purchase and RMA departments;
• Creating Purchase Orders in the system when supporting the Purchase department;
• Acting as a substitute during the RMA Specialist's absence;
• Handling RMA requests via telephone, email, and online tools;
• Evaluating return requests in consultation with the Technical, Sales, and Product teams;
• Monitoring status updates and warranty assessments;
• Managing the RMA administration;
• Ensuring compliance with service and quality standards.

Requirements For this position, we are looking for someone who:

• Is able to work independently and has strong administrative skills;
• Is a clear communicator who can effectively collaborate with different departments;
• Is cognitively strong and feels comfortable working in an informal and close-knit team environment;
• Has experience working with systems, such as

  Oracle ;

• Has at least basic knowledge of transport and customs;
• Knowledge of shipment regulations is considered a plus, but a willingness and ability to learn this quickly is also sufficient;
• Has an excellent command of

  English , both spoken and written.

  French and Dutch language skills are considered a strong plus;

• 32 hours per week availability spread over Monday-Friday.
• Lives within a realistic commuting distance of

  's-Hertogenbosch (Den Bosch) .

Please note: Sponsorship is not available for this position.

Benefits

• Salary: €17.80 gross per hour. This amounts to approximately €2,468.22 gross per month based on a 32-hour workweek. Please note that the salary range shown below is based on a 40-hour workweek.

• Pension: Good scheme, 50% employee contribution and 50% employer contribution.

• Year-end bonus: 2.38% of the annual salary, paid in January.

• Holiday days: 25 days per year (20 statutory and 5 extra-statutory days) on a full-time basis.

• ATV days (reduction of working hours) : 12 ATV days per year on a full-time basis. These must be taken in consultation with the manager and preferably not as regular holiday days.

• Travel allowance: €0.25 per kilometer for commuting and business travel by car. Reimbursement for public transport is negotiable.

• Working from home: A maximum of 2 work-from-home days per week is possible based on 40 hours per week

• Contract: direct contract with the company

Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions . Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.