Senior Platform Engineer

As a Senior Platform Engineer at Sendcloud, you will own and evolve core infrastructure and tooling that power thousands of European e-commerce businesses. You’ll operate across Foundation Platform and Developer Platform to ensure reliable, scalable services delivered through AWS and Kubernetes. You’ll shape architecture, drive end-to-end initiatives, and respond to incidents with clear, blameless post-mortems. This role offers ownership, autonomy, and a path toward Staff Engineer scope within a fast-growing, mission-driven SaaS platform.

• From 80,000 gross annually salary
• 2,000 learning budget
• 28 days of paid vacations
• Sabbatical 4 weeks every 3 years
• Flexible hybrid model (min. 1 day/week in office)
• Pension scheme

• Independently design, build, and operate platform services and infrastructure from scoped problems to production
• Make architectural decisions for medium-complexity issues and document trade-offs with ADRs
• Apply IaC, Kubernetes, and AWS best practices for reliability, security, observability, and cost-awareness
• Lead at least one substantial roadmap item per planning cycle with minimal external input
• Proactively identify and fix issues in pipelines, runbooks, and resources without prompting
• Plan and deliver platform work within six-week cycles, breaking work into increments
• Coordinate cross-team with Platform, Product Engineering, and stakeholders
• Participate in on-call, respond to incidents, and write blameless post-mortems
• Mentor Platform Engineers and contribute to knowledge sharing (runbooks, design notes)
• Tackle engineering and operational culture by promoting a platform-as-a-product mindset
• Contribute to Peak Season readiness and organization-wide operational programs
• Participate in Engineering Hiring Interviewer Pool to assess candidates

• 5+ years engineering experience with at least 2 years in platform, infrastructure, or SRE
• Solid AWS experience (EKS, VPC, IAM, RDS, S3) and exposure to CloudFront/WAF/Lambda
• Production Kubernetes experience and Helm, with RBAC and cluster operations know-how
• Practical IaC experience, preferably Terraform, with reusable modules
• Experience building and maintaining CI/CD pipelines and progressive delivery (canary, blue-green)
• Observability knowledge (metrics, logging, tracing, dashboards, SLO/SLI, Datadog)
• Security-minded: IAM hygiene, secrets management, SOC2/GDPR awareness
• Strong written and verbal English with ability to explain trade-offs to diverse stakeholders

• Ownership and accountability
• Clear communication and post-mortem writing
• Ability to work in ambiguity and escalate when needed
• AWS core services: EKS, VPC, IAM, RDS, S3; CloudFront/WAF/Lambda (nice to have)
• Kubernetes and Helm administration
• Infrastructure as Code (Terraform)