Service Lifecycle Specialist

As a Service Lifecycle Specialist at GEA, you will define and drive lifecycle strategies for installed base assets, enabling upgrades, modernization, and digital services to maximize customer value. You will collaborate with factories, regional service teams, and sales to translate lifecycle insights into offerings that boost machine performance and sustainable growth. The role emphasizes stakeholder management, global alignment, and proactive service opportunities across the asset lifecycle. This position offers strategic influence in a global organization and a chance to shape the future of our service business.

• competitive salary
• 8% holiday allowance
• 25 vacation days
• 13 ATV days
• travel allowance
• gym membership contribution

• Define and drive lifecycle strategies for machine platforms and installed base segments
• Manage lifecycle programs covering maintenance, upgrades, retrofits, modernization, digital services, and replacement solutions
• Collaborate with regions and countries to identify customer needs and deploy lifecycle initiatives
• Partner with factories and product owners to ensure long-term serviceability, upgradeability, and lifecycle support
• Lead obsolescence management, modernization roadmaps, and end-of-life planning
• Leverage installed base and machine performance data to identify service opportunities and enable proactive customer engagement
• Drive the adoption of digital service solutions, including remote support, condition monitoring, predictive maintenance, and performance optimization
• Support the development of service value propositions, business cases, and pricing strategies aligned with market needs
• Monitor lifecycle KPIs and drive continuous improvement in customer satisfaction, service adoption, and recurring revenue

• Bachelor’s degree in engineering, Business Administration, or a related field
• Experience in Service Lifecycle Management, Aftermarket Services, Product Support, or Asset Management
• Strong understanding of industrial equipment installed base management and service business models
• Knowledge of digital service solutions and data-driven service offerings
• Strong analytical, strategic, and problem-solving capabilities
• Excellent stakeholder management and cross-functional collaboration skills
• Ability to influence and align global teams within a matrix organization
• Fluent in English; Dutch and/or German is an advantage

• stakeholder management
• cross-functional collaboration
• influence within a matrix organization
• digital service solutions
• data-driven service offerings
• remote support