Channel Management Specialist

You will drive channel strategy and partner success for BYD’s sales ecosystem. In this role you will strengthen dealer and regional partner relationships, monitor performance, and translate data into actionable plans. You’ll work cross-functionally to ensure brand standards and efficient channel operations, contributing to BYD’s mission of sustainable mobility. This is a chance to influence market expansion and improve customer reach in a fast-growing sector. You will collaborate with multiple internal teams to deliver impact through well-managed channels.

• Develop and implement channel management strategies for the assigned market
• Communicate with dealers, distributors, and channel partners
• Support dealer network onboarding, development, and performance management
• Monitor channel performance, sales results, customer experience, and KPIs
• Prepare channel performance reports and management presentations
• Identify opportunities to improve sales coverage and dealer productivity
• Coordinate channel-related activities, campaigns, meetings, and reviews
• Ensure channel partners follow BYD processes, brand standards, and guidelines
• Plan and implement dealer targets, incentives, and business plans
• Collaborate with Sales, Marketing, Aftersales, Finance, and other departments
• Collect market and dealer feedback and share insights
• Support issue resolution and maintain partner relationships
• Contribute to process improvements in channel management
• Carry out other channel management activities as required

• Experience in channel management, dealer management, sales operations, or similar role
• Desirable: experience in automotive, mobility, retail, distribution, or consumer goods
• Strong understanding of sales channels and partner relationship management
• Analytical skills to interpret sales data and channel performance
• Organizational and project coordination abilities
• Excellent communication and negotiation skills
• Commercially minded, proactive, and able to work independently
• Attention to detail and structured problem solving
• Proficiency in Microsoft Office (Excel, PowerPoint)
• Experience with CRM systems, sales reporting tools, or dealer management systems is a plus
• Fluent written and spoken English; knowledge of an additional European language is a plus
• Willingness to travel

• strong communication
• relationship-building
• proactive mindset
• Microsoft Office (Excel, PowerPoint)
• CRM systems
• sales reporting tools