Center of Excellence (CoE) Manager – Supply Chain, Procurement, Sustainability & R&D (IT)
Role Summary
We are seeking an experienced IT leader to act as the primary bridge between business and technology across our Supply Chain, Procurement, Sustainability and R&D domains. This role is accountable for demand management, stakeholder engagement, portfolio delivery, supplier management, resource planning and technology strategy within a global FMCG environment.
The successful candidate will combine strong business domain expertise with hands‑on IT leadership experience, working closely with senior business stakeholders while leading teams, driving SAP-enabled transformation and ensuring successful delivery of technology initiatives that create measurable business value.
This is a leadership role with responsibility for people, budgets, suppliers, delivery outcomes and domain technology roadmaps. Best suited to candidates who have progressed from hands‑on SAP/ERP and Supply Chain technology roles into IT leadership positions within FMCG organisations, and who have direct experience partnering with Procurement, Sustainability and R&D functions.
Critical Requirements (Must-Have Experience)
Candidates must be able to demonstrate most or all of the following:
FMCG Industry Experience
- Significant experience working directly within a Food, Beverage or FMCG manufacturer.
- Experience must be gained within the FMCG organisation itself rather than through consulting, implementation partners, logistics providers or external suppliers.
- Strong understanding of FMCG business processes, operational challenges and transformation priorities.
Supply Chain & Logistics
- Proven experience supporting or leading technology initiatives across Supply Chain functions including Planning, Manufacturing, Logistics, Warehousing, Distribution, Inventory Management and Order Fulfilment.
- Strong understanding of end‑to‑end supply chain processes and supporting technologies.
Procurement
- Demonstrated experience supporting Procurement and Source-to-Pay processes.
- Experience working closely with Procurement teams on process improvement, digitalisation and transformation initiatives.
- Exposure to procurement platforms and supplier management solutions.
Research & Development (R&D) / Product Lifecycle Management (PLM)
- Experience partnering directly with R&D, Product Development or Innovation teams.
- Understanding of Product Lifecycle Management (PLM) processes and supporting technologies.
- Ability to translate business requirements into technology solutions within product development and innovation environments.
Sustainability
- Experience supporting Sustainability, ESG or Environmental programmes through technology solutions, reporting, analytics or digital transformation initiatives.
- Evidence of working directly with Sustainability stakeholders and contributing to sustainability‑related business objectives.
SAP Experience
- Strong SAP background including SAP ECC and/or SAP S/4HANA.
- Previous hands‑on SAP experience is required.
- Experience leading SAP-enabled business transformation initiatives across Supply Chain and Procurement domains.
- Understanding of SAP integrations and enterprise application landscapes.
IT Leadership & People Management
- Proven experience managing, coaching and developing IT teams.
- Experience leading internal employees, external partners and offshore resources.
- Ability to balance operational delivery, continuous improvement and strategic transformation initiatives.
Key Responsibilities
- Business Relationship Management
- Act as the primary technology partner for Supply Chain, Procurement, Sustainability and R&D stakeholders.
- Develop trusted relationships with business leaders and actively manage expectations.
- Drive demand intake, prioritisation and business case development.
- Translate business strategy into technology roadmaps and delivery plans.
- Ensure alignment between business priorities and technology investments.
Project Delivery, Resource Demand & Staffing
- Own project and delivery accountability across the domain.
- Maintain demand and resource forecasts, ensuring alignment with investment plans and strategic priorities.
- Prioritise initiatives across competing business and technology demands.
- Manage resource allocation, capacity planning and delivery risks.Lead and develop high‑performing teams while ensuring successful project execution.
IT Supplier & Vendor Relationship Management
- Establish and manage strategic supplier relationships.
- Participate in supplier selection, evaluation and governance.
- Monitor supplier performance against agreed SLAs and business outcomes.
- Manage escalations, service improvements and supplier transitions where required.
Technology Innovation Management
- Drive innovation initiatives across Supply Chain, Procurement, Sustainability and R&D.
- Evaluate emerging technologies and industry trends to identify opportunities for business value creation.
- Support automation, analytics, AI and digital transformation initiatives.
Domain Architecture
- Define and maintain business domain architecture and technology roadmaps.
- Ensure alignment with enterprise architecture standards and future‑state technology strategy.
- Participate in solution reviews and governance processes.
Domain Finance & Delivery Management
- Own domain budgets and investment plans.
- Ensure delivery of business value from technology investments.
- Monitor portfolio performance, costs and resource utilisation.
Qualifications & Experience
- Minimum 8 years of people leadership experience managing and developing IT teams.
- Proven experience leading IT functions, programmes or portfolios within a FMCG organisation.
- Strong experience across Supply Chain, Procurement, Logistics, Sustainability and/or R&D domains.
- Previous SAP ECC and/or SAP S/4HANA experience, including hands‑on experience earlier in career.
- Strong stakeholder management skills with the ability to engage effectively at both operational and executive levels.
- Experience managing budgets, vendors, contracts and technology investments.
- Experience leading complex transformation initiatives within international organisations.
- Bachelor's degree or equivalent professional experience.
Travel
Travel required approximately 10-20% of the time, typically not exceeding one week per month.
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