Account Manager

As an Account Manager at Adyen in Amsterdam, you’ll manage a diverse portfolio of international merchants and drive commercial growth while delivering outstanding customer experiences. You’ll collaborate with cross-functional teams to solve complex payments challenges at scale and expand Adyen’s brand globally. You’ll leverage a hands-on, strategic mindset to uncover opportunities and reduce churn, helping leading brands grow within a fast-paced, entrepreneurial environment. This role offers growth through the AM Academy and close teamwork with talented peers.

• Collaborate with fellow Account Managers on multiple accounts
• Rampen and grow customers with focus on commercial growth, customer satisfaction and churn reduction
• Lead commercial discussions for joint accounts to meet strategic/financial targets
• Prioritize and manage short- and long-term projects across accounts with internal support
• Provide internal feedback from customers to improve processes and products

• 2+ years in a client-facing, commercial role (account management, sales, or payments)
• Strong relationship-building skills with both internal and external stakeholders
• Interest in managing a wide portfolio of accounts and learning multiple aspects of payments
• Ability to identify commercial opportunities and drive discussions with customers
• Excellent time management and efficiency-focused work style
• Full professional proficiency in Dutch and English
• Some domestic and international travel

• Engaging others and developing strong working relationships
• Strong communication and collaboration
• Proactive, adaptable mindset
• Payments industry knowledge
• Experience with enterprise software, technical infrastructure or financial services is a plus
• Project management