AI platforms & Agentic solutions Product Manager - Ser…

Senior Product Manager leading AI-enabled platforms and agentic solutions built on ServiceNow. You will shape strategy, productization, and commercialization, turning cutting-edge AI capabilities into differentiating offerings. You’ll align AI, automation, and human-centered design to deliver measurable business value across complex enterprise transformations. This role sits at the crossroads of AI innovation, product engineering, and commercial growth, with a focus on scalable, trusted solutions.

• hybrid working
• travel to clients when required
• training and certifications
• competitive salary
• year-end bonus
• pension scheme

• Define product vision, strategy, and roadmap for AI-powered offerings and platform capabilities
• Identify market opportunities and convert them into commercially viable products
• Develop industry-specific solutions and reusable IP
• Drive prioritization and investment decisions based on customer value and business impact
• Think in terms of platforms, ecosystems, and reusable capabilities
• Balance near-term outcomes with long-term platform differentiation
• Stay at the frontier of Generative AI, Agentic AI, autonomous agents, enterprise copilots, intelligent automation, and multi-agent systems
• Validate ideas through prototyping and customer engagement
• Collaborate with engineering to assess feasibility and accelerate innovation
• Translate AI capabilities into enterprise-grade products and services
• Shape platform capabilities around orchestration, memory, context management, governance, integrations, and autonomous execution
• Develop solution blueprints, accelerators, reference architectures, and reusable assets
• Productize innovation into repeatable offerings delivering measurable outcomes
• Set standards for scalability, governance, security, and value realization
• Collaborate with Sales, GTM, Alliances, and Delivery to build business cases and sales assets
• Support strategic pursuits, executive workshops, solution shaping, and customer engagements
• Create narratives linking innovation to business outcomes
• Champion human-centered design and usable enterprise experiences

• Strategic product leadership with vision and roadmap development
• Platform strategy and ecosystem thinking
• Product portfolio management and lifecycle
• Market analysis and competitive positioning
• Product and offering commercialization
• Experience in AI & tech domains related to enterprise software

• Strategic thinking
• Cross-functional collaboration
• Customer value focus
• Generative AI
• Agentic AI
• Autonomous agents