Head of Product Design

In this role you lead the design function at Piano, shaping design strategy and culture to scale with accelerating product and engineering output. You’ll build and mentor a high-performing team across our product portfolio, partner with product and engineering to align on strategy, and champion design as a strategic driver of business outcomes. You will drive how AI-enabled design tools reshape workflows and enable higher-quality work at scale. This is a pivotal role for influencing board-level conversations and market positioning.

• Define design vision and direction across the product portfolio
• Build, mentor, and develop a high-performing design team
• Establish design standards, practices, and systems that scale
• Be the strategic design voice in executive conversations (board, leadership, customers)
• Partner closely with product and engineering on product strategy
• Lead design work on major strategic initiatives and new innovations
• Drive how AI tools and processes reshape design workflow and quality
• Lead strategic design communications (investor pitches, market positioning, executive storytelling)
• Work on complex B2B SaaS challenges and help the team navigate them
• Be present on key decisions where design shapes business outcomes
• Create a coaching culture where designers have clear goals and development support
• Manage performance and resolve team dynamics constructively
• Attract, develop, and retain excellent talent

• 5+ years leading design teams in B2B SaaS or similar environments
• Hands-on proficiency with AI design tools
• Proven ability to mentor designers and build high-performing teams
• Experience defining design processes, systems, and standards at organizational scale
• Strong communication and executive presence
• Comfort balancing strategic thinking with hands-on execution
• Experience working with leadership teams on product strategy and business outcomes
• Experience working in agile development practices (SAFe experience a strong plus)

• strong communication and executive presence
• mentoring and coaching capabilities
• collaboration across cross-functional teams
• AI design tools
• design systems and scalable design processes
• B2B SaaS product design