Sales Support Manager

In this role you will act as the central contact between Sales, Supply Chain, Logistics and Finance to ensure a smooth order-to-delivery process. You will own the full order lifecycle and drive timely resolution of issues, supporting a seamless customer experience. The position sits at the intersection of commercial operations and customer service within a fast-paced, technology-driven environment. You will collaborate across teams to mitigate delays and provide clear order status updates, contributing to operational excellence and client satisfaction.

• competitive salary and benefits package
• career development opportunities

• Manage the full order lifecycle from placement to delivery
• Monitor and track orders, resolving issues quickly
• Coordinate with Sales, Supply Chain, Logistics and Finance to fulfil orders
• Support orders on financial hold and release processes
• Produce reports on order status, stock levels and delivery risks
• Identify and proactively resolve potential delays or issues
• Attend internal meetings to discuss order performance and business risks
• Deliver high-level service to internal and external stakeholders

• Experience in Sales Support, Order Management, Customer Service or similar B2B coordination
• Strong organisational skills with multiple priorities
• Advanced Microsoft Excel skills (Pivot Tables, data analysis)
• Proactive, detail-oriented and able to work under pressure
• Strong communication and stakeholder management abilities
• Fluency in Dutch and English

• proactive
• detail-oriented
• strong communication
• stakeholder management
• Microsoft Excel (Pivot Tables, data analysis)
• Salesforce or similar CRM/ERP systems