Sales Advisor, (24 Hours), Tommy Hilfiger/Calvin Klein…

As Sales Advisor, you help create an outstanding in-store experience that reflects the Tommy Hilfiger and Calvin Klein brands. You will act as a brand ambassador, build relationships with customers, and guide them through styling and product recommendations. You’ll work in a fast-paced luxury retail environment, collaborating with the team to meet store KPIs and maintain a visually engaging shop. This role offers the chance to influence customer satisfaction and contribute to brand standards in a flagship retail location.

• Deliver high customer satisfaction through exceptional service
• Authorize discounts and address customer inquiries as the first point of contact
• Demonstrate deep product knowledge and act as a brand ambassador
• Build and maintain professional customer relationships
• Create outfits for customers and propose further product recommendations
• Assess customer needs and provide information on product features
• Lead store KPIs and suggest improvements
• Ensure store and stockroom upkeep, presentation, and organization

• Experience in hospitality/retail
• Strong communication skills and ability to build relationships
• Team player who recognises others' contributions
• Able to adapt quickly in a fast-paced environment
• Energetic, authentic presence on the sales floor
• Can-do attitude and initiative to find solutions in-store

• communication
• teamwork
• adaptability
• initiative
• customer-focused
• digital platforms