Field Service Specialist

As the Agentforce Field Service Consultant, you will lead complex deal execution and articulate how Field Service capabilities meet client business goals. You’ll translate requirements into solution architectures and roadmaps that leverage scheduling, asset management, and mobile technologies. You’ll demonstrate value through targeted demos and end-to-end designs, building technical credibility with clients and account teams. This role offers strategic impact in a high-growth AI-enabled Field Service portfolio and cross-functional collaboration with customers and partners.

• Demonstrate expertise in scheduling, asset management, and integration technologies within Field Service
• Assess market landscape and technical architecture to position Salesforce Field Service as the preferred solution
• Provide actionable, scalable technical recommendations to clients
• Lead design sessions and document domain-specific workflows and architectures aligned to business goals
• Develop customer champions and build technical credibility with clients and accounts through discovery
• Deliver executive-level product demonstrations and articulate solution value
• Translate business requirements into architectures and roadmaps leveraging Field Service, assets, and mobile capabilities
• Manage technical due diligence and risk assessment for complex deployments

• 7+ years in enterprise software pre-sales, solution consulting, or technical architecture with focus on field service, asset management, or mobile workforce
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex deployments
• Experience leading technical discovery sessions and translating requirements into roadmaps
• Strong executive presence for product demonstrations to C-suite and VP stakeholders
• Experience managing technical due diligence and risk in complex deal cycles
• Familiarity with integration technologies and patterns (APIs, middleware, IoT)
• Experience in competitive positioning within the field service technology landscape

• Executive presence
• Stakeholder management
• Strong communication
• Salesforce Field Service (FSL)
• Scheduling optimization
• Asset management configuration