RST Senior Utilization Manager BIG

In this role you support Hugo RAS program adoption and optimization across hospitals, collaborating with surgeons, clinical teams, and leadership to scale robotic-assisted surgery. You drive training, program development, and change management to achieve measurable utilization and patient access improvements. You will travel across Belgium, the Netherlands, Luxembourg, Israel, or Greece to enable successful system integration and sustainable program success. This is a mission-driven opportunity to shape the future of robotic surgery with cross-functional Medtronic teams.

• competitive salary
• flexible benefits package
• short-term incentive plan (MIP)

• Lead adoption, growth, and optimization of Hugo RAS programs across assigned accounts
• Define program goals, utilization metrics, and account development plans; conduct regular business reviews
• Develop surgeon training plans and coordinate participation in Medtronic training programs; support transition to independent practice
• Create and execute training plans for OR staff and support teams to accelerate competency in robotic workflows
• Provide on-site clinical and operational guidance during early program phases to support technology adoption
• Apply change management techniques to engage stakeholders and drive organizational readiness
• Coach hospital teams to enable knowledge transfer and long-term self-sufficiency in program management
• Collaborate with commercial, clinical, technical, and service teams to ensure successful system integration

• Bachelor's degree or Advanced Degree with 3+ years in healthcare, medical technology, or related field
• 5+ years of relevant experience (healthcare, medical technology, clinical consulting, operations, etc.) or 3+ years with Advanced Degree
• Fluent in English
• Authorized to work and reside in Belgium, the Netherlands, Luxembourg, Israel, or Greece
• Experience in operating room environments and familiarity with surgical workflows and stakeholder engagement
• Experience leading customer-facing implementation, training, or utilization programs
• Willingness to travel up to 75% across the territory
• Knowledge or experience in robotic-assisted surgery or related technologies (preferred)

• Stakeholder engagement
• Change management
• Cross-functional collaboration
• Robotic-assisted surgery knowledge
• Clinical training program design
• Healthcare transformation and program implementation