Manager Customer Connectivity

As Manager Customer Connectivity, you lead end-to-end global services that enable ASML to install, support and improve products at customer sites. You will manage teams, suppliers, and strategic projects within a key connectivity domain that spans network, application services, and customer operations. You play a pivotal role on the Management Team, shaping service delivery and the department’s direction in a global context. This position offers high impact across Development, Engineering, Customer Service and Manufacturing, with opportunities to grow as a leader.

• Oversee demand management and roadmaps (short-, mid-, long-term)
• Manage key platforms and service-delivery suppliers
• Coordinate global deployment and ensure time, budget, and quality constraints
• Engage and manage stakeholders across end-users and internal IT
• Lead people management and team development
• Contribute to department-wide financial management and strategy
• Participate in strategic direction and future development of the department

• MSc in Computer Science, Informatics, or equivalent
• 8+ years building/managing IT delivery teams
• 5+ years as leader in a multi-team environment
• 3+ years working with large IT suppliers and off-shoring
• experience with internationally distributed teams
• technical background or strong interest in technology
• experience in equivalent size/complexity environments is a strong plus

• highly-motivated with strong work ethic
• analytic mindset
• strategic and creative thinking
• IT delivery management
• supplier management
• stakeholder management